Wellbeing Practitioner – Family and Relationships (Probation Services) in Coventry

About the role:

Help people build positive relationships and move forward with their lives.

Can you build trust, recognise people’s strengths and help them make meaningful changes? Join Pact’s Personal Wellbeing service, working alongside probation services. You’ll support individuals under probation supervision through one-to-one sessions and group work, helping them improve their wellbeing and build positive relationships, including with family and loved ones. This role will require working across Coventry and Warwickshire (Leamington Spa).

This is a community-based role involving delivery from probation offices and other local settings. You will work across the locations listed, but you will not be expected to cover all four in one day. Your working pattern and appointments will be planned with your manager in a reasonable, practical way, taking account of your part-time hours, travel time and service needs.

What you’ll do

You’ll manage your own caseload, working closely with probation practitioners and community partners to:

• Assess needs and agree achievable, individual action plans.
• Deliver one-to-one support and group sessions on relationships, parenting, communication and coping with relationship difficulties.
• Connect people with specialist support, maintain accurate records and evidence progress.
• Recognise and respond to safeguarding and risk concerns, maintaining clear professional boundaries.

What you’ll bring

You’ll have experience of supporting people with multiple or complex needs and the ability to deliver family and relationship-focused work. Empathy, strong communication skills and a non-judgemental approach are essential, alongside knowledge of safeguarding and the impact of the criminal justice system on families and relationships. You’ll be organised, confident using digital systems and able to work independently and collaboratively. Experience of working directly within criminal justice, multi-agency partnerships or group facilitation would be welcome, as would lived experience of the criminal justice system. Regular travel between delivery locations is required, with occasional national travel for meetings or training. Depending on local transport links, you may need to drive and have access to a car.

About you:

As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement of 30 days per year plus bank holidays. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 20 weeks probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and an enhanced Disclosure and Barring Service check.