At a Glance
- Tasks: Lead family engagement services and support prisoners and their families at HMP Leyhill.
- Company: Pact, a respected charity providing support to prisoners and their families.
- Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme.
- Other info: Equal opportunity employer welcoming all applications, including those with criminal convictions.
- Why this job: Make a real difference in the lives of prisoners and their families while developing your skills.
- Qualifications: Experience working with prisoners and families, excellent customer service, and IT skills.
The predicted salary is between 37000 - 44962 £ per year.
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners, children and families.
About the Role:
Purpose: To lead the delivery of Pact's family engagement services at HMP Leyhill - in line with contractual requirements, the prison's operational and security arrangements, and in accordance with Pact's own practice standards and its operating policies, processes and procedures. To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and facilitating visits (both in person and online).
Aims: To promote the health and well-being of prisoners, family members and significant others during an individual's stay in custody and through the gate, by:
- Delivering and managing effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners' care and rehabilitation plans.
- Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being are promoted.
- Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody.
About You:
To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact visitor centres. You will have excellent customer service and IT skills. You will have the ability to contribute to planning and development of Pact's work and have knowledge of safeguarding/child protection practice.
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
Client Training Executive in Cheltenham employer: PACT
Pact is an exceptional employer, offering a unique opportunity to make a meaningful impact in the charity sector while working remotely. With a strong commitment to employee growth and a collaborative work culture, staff are empowered to lead innovative data initiatives that enhance engagement with supporters and service users. Join us in our mission to transform lives through data-driven insights and enjoy the benefits of a supportive environment that values diversity and inclusion.
