Support Manager, Hybrid Working (Permanent) in London

Pact is a highly respected independent charity working across England and Wales. We provide practical and emotional support to prisoners' children and families, to prisoners, and to those resettling back into the community. Our work is founded on a belief in the innate dignity of every human being, with a focus on human relationships, family, and community. As Family Engagement Manager at HMP Isis, you will manage Pact's visitor centre services

creating a welcoming, well-run environment where families can maintain meaningful connections with their loved ones. Overseeing the prison's booking line service Coordinating family visit catering services Facilitating play sessions for children during family visits Supporting families' access to secure video visits Coordinating with subcontractors working within the Visits Centre Demonstrable ability to coordinate a broad range of services Ability to contribute to the planning and development of Pact's family work Knowledge of safeguarding and child protection practices Free advice, information, and counselling service Contributory pension Corporate eye care scheme Cycle to work scheme Generous holiday entitlement Training and development opportunities Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 20-week probationary period, verification of identity and proven right to work in the UK, satisfactory references covering a 3-year period, declaration of any unspent criminal convictions, Prison Vetting, and a Disclosure and Barring Service check.