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- Tasks: Lead the procurement and implementation of a new case management system for a national charity.
- Company: Join Pact, a charity transforming lives in custody and beyond.
- Benefits: Competitive day rate, flexible consulting days, and impactful work.
- Other info: Collaborate with senior leaders and contribute to meaningful change in the criminal justice sector.
- Why this job: Make a real difference by improving systems that support thousands of individuals.
- Qualifications: Proven experience in IT project management and understanding of data protection.
Pact is a national charity supporting people in custody, those with criminal convictions in the community, and their families. With around 400 staff working across 60 prisons in England and Wales, we deliver services that help people maintain relationships and prepare for life beyond prison.
We are looking for an experienced IT Project Manager to lead the procurement and implementation of a new case management system. This is a critical piece of work – our current system supports 268 practitioners managing around 1,400 cases at any one time, and as we prepare to take on new contracts that could see us working with up to 9,000 people per year, we need a system that is fit for the future.
You will lead the full lifecycle from finalising the specification and running the tender process through to implementation, training and rollout. You will work closely with our Senior Information Officer and be supported by a Project Board of senior leaders from across the organisation.
What we need from you:
- Significant experience project managing the procurement and implementation of critical IT systems in a comparable organisation
- Strong understanding of data protection and handling sensitive data
- Availability throughout the engagement period
- Experience of case management or person-indexed database systems, public sector software (particularly criminal justice), and being UK or EU-based are all desirable.
To apply:
Send the following to development@prisonadvice.org.uk by 24 April 2026:
- A covering letter with at least three examples of similar procurements and implementations
- Your CV
- An Implementation Phasing Plan (max two sides of A4) setting out your proposed project phasing, approach to system transition, key assumptions and any early risks or dependencies
There is no single right answer to the phasing plan – we are looking for structured thinking, practical experience and an ability to engage meaningfully with a complex brief.
IT Project Manager (Consultant) employer: PACT (Prison Advice and Care Trust)
Contact Detail:
PACT (Prison Advice and Care Trust) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager (Consultant)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and charity sectors. Attend relevant events or webinars where you can meet people from Pact or similar organisations. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies of your previous projects, especially those involving critical IT systems. When you get the chance to speak with someone from Pact, share these examples to demonstrate your experience and how you can add value.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to Pact or similar organisations to express your interest in consulting roles. A well-timed email can put you on their radar before they even start looking for candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application via our platform. It’s a straightforward process, and it ensures your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace IT Project Manager (Consultant)
Some tips for your application 🫡
Craft a Compelling Covering Letter: Your covering letter is your chance to shine! Make sure to include at least three solid examples of similar procurements and implementations. We want to see how your experience aligns with what we need, so be specific and show us your best work.
Tailor Your CV: Don’t just send the same CV for every application. Tailor it to highlight your relevant experience in project management, especially with IT systems. We’re looking for someone who understands the ins and outs of case management systems, so make that clear!
Nail the Implementation Phasing Plan: This is where you can really showcase your structured thinking. Outline your proposed project phasing, approach to system transition, and any early risks or dependencies. Remember, there’s no one right answer, so let your practical experience guide you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to send everything by the deadline!
How to prepare for a job interview at PACT (Prison Advice and Care Trust)
✨Know Your Stuff
Make sure you brush up on your experience with IT project management, especially in the context of case management systems. Be ready to discuss specific examples where you've successfully led similar projects, as this will show you understand the challenges and nuances involved.
✨Understand the Organisation
Familiarise yourself with Pact's mission and the specific needs of their operations. Knowing how your role as an IT Project Manager can directly impact their ability to support people in custody will demonstrate your commitment and alignment with their goals.
✨Prepare for Technical Questions
Expect questions about data protection and handling sensitive information, as these are crucial in the context of criminal justice. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance during the implementation of the new system.
✨Showcase Your Communication Skills
As you'll be working closely with senior leaders and practitioners, it's vital to demonstrate your ability to communicate complex ideas clearly. Prepare to share examples of how you've effectively engaged stakeholders in past projects, ensuring everyone is on the same page throughout the process.