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- Tasks: Lead family engagement services at HMP Wandsworth, supporting prisoners and their families.
- Company: Pact, a respected charity focused on prisoner and family support.
- Benefits: Inclusive workplace, opportunity to make a difference, and professional development.
- Why this job: Make a real impact on families during challenging times and promote well-being.
- Qualifications: Experience in multi-agency environments and excellent customer service skills required.
- Other info: Equal opportunity employer welcoming diverse applications, including those with criminal convictions.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Have you got what it takes to support the prisoners, their families and significant others? Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners' children and families and prisoners.
About the Role:
Purpose: To lead the delivery of Pact's family engagement services at HMP Wandsworth - in line with contractual requirements, the prison's operational and security arrangements, and in accordance with Pact's own practice standards and its operating policies, processes and procedures. To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and facilitating visits (both in person and online). To manage the Visits Centre and its staff to ensure visitors have a positive visitor experience.
Aims: To promote the health and well-being of prisoners, family members and significant others during an individual's stay in custody and through the gate, by:
- Delivering and managing effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners' care and rehabilitation plans.
- Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being are promoted.
- Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody.
About You: To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact visitor centres. You will have excellent customer service and IT skills. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact's work and have knowledge of safeguarding/child protection practice. Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.
How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
Family Engagement Manager (Scale 3) employer: PACT (Prison Advice and Care Trust)
Contact Detail:
PACT (Prison Advice and Care Trust) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Engagement Manager (Scale 3)
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who work with prisoners and their families. Attend relevant events or workshops to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Pact and understanding their mission. Be ready to discuss how your skills align with their goals, especially around family engagement and support services.
✨Tip Number 3
Showcase your experience with multi-agency environments. Be specific about your past roles and how you've successfully coordinated services for families and prisoners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Pact.
We think you need these skills to ace Family Engagement Manager (Scale 3)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting prisoners and their families shine through. We want to see why this role matters to you and how your experiences align with our mission at Pact.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples of how you've worked in challenging environments or with multi-agency teams, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can.
How to prepare for a job interview at PACT (Prison Advice and Care Trust)
✨Know Your Stuff
Make sure you understand Pact's mission and the specific challenges faced by prisoners and their families. Familiarise yourself with family engagement services and how they can positively impact rehabilitation. This knowledge will show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience working in multi-agency environments, especially with vulnerable populations. Be ready to share specific examples of how you've successfully coordinated services or supported families in challenging situations.
✨Demonstrate Empathy and Communication Skills
This role requires excellent interpersonal skills. Practice articulating how you would approach sensitive conversations with families and prisoners. Highlight your ability to listen actively and advocate for those you support.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics at HMP Wandsworth or how Pact measures the success of its family engagement services. It shows you're engaged and thinking critically about the role.
