At a Glance
- Tasks: Support prisoners and families, providing guidance and managing family support cases.
- Company: Pact is a respected charity enhancing lives of prisoners and their families across England and Wales.
- Benefits: Enjoy generous holidays, training opportunities, and a contributory pension scheme.
- Other info: Pact values diversity and welcomes applications from all backgrounds, including those with criminal convictions.
- Why this job: Make a real difference in people's lives while working in a compassionate and supportive environment.
- Qualifications: Experience with families in challenging environments and excellent organisational skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
As a Family Engagement Manager at HMP Pentonville, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.
Key Responsibilities
- Service Delivery:
- Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
- Referral Pathways Development:
- Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services.
- Establish connections with other relevant services to ensure seamless integration and support.
- Family Support Work:
- Manage a caseload of family support cases related to prisoners.
- Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
- Advocacy for Families:
- Advocate for the rights and needs of families dealing with imprisonment.
- Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.
To thrive in this role, you should possess:
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi‑agency environment, preferably involving offenders and/or their families.
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact's family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
Organisation
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Equal Opportunity
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
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Contact Details:
PACT (Prison Advice and Care Trust) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Engagement Manager (Scale 3) in London
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families of prisoners. Understanding their unique needs will help you demonstrate your empathy and commitment during interviews, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the field of family support and prison services. Attend relevant workshops or seminars to build connections and gain insights that can enhance your understanding of the role and its impact.
✨Tip Number 3
Prepare to discuss your experience in managing caseloads and coordinating services. Be ready to provide examples of how you've successfully navigated multi-agency environments, as this is crucial for the Family Engagement Manager role.
✨Tip Number 4
Research Pact's values and mission thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the organisation and your potential fit within their team.
We think you need these skills to ace Family Engagement Manager (Scale 3) in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks and the impact they have on prisoners and their families.
Tailor Your CV:Highlight your relevant experience in family support work, multi-agency environments, and any advocacy roles. Use specific examples that demonstrate your ability to coordinate services and manage caseloads effectively.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for family engagement and your commitment to making a difference. Address how your skills align with the job requirements and mention any relevant experiences that showcase your interpersonal communication skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at PACT (Prison Advice and Care Trust)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks such as service delivery, referral pathways development, and advocacy for families. This will help you articulate how your skills align with the role during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience working with families in challenging environments. Highlight specific examples where you've successfully managed caseloads or developed support services. This will demonstrate your capability to handle the demands of the position.
✨Emphasise Interpersonal Skills
Given the nature of the role, strong interpersonal communication skills are crucial. Be ready to provide examples of how you've built partnerships with various agencies or supported families in distressing situations. This will showcase your ability to connect with others effectively.
✨Demonstrate Your Passion
Express your genuine passion for family engagement and making a difference in the lives of those affected by imprisonment. Share your motivations for applying and how you align with Pact's core values. This will help convey your commitment to the role and the organisation.