Family Engagement Manager (Scale 2)

Family Engagement Manager (Scale 2)

Bristol Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage family engagement casework and organise Family Days at HMP Bristol.
  • Company: Pact is a respected charity supporting prisoners' families across England and Wales.
  • Benefits: Enjoy generous holidays, training opportunities, and a supportive team environment.
  • Why this job: Make a real impact in a challenging role that values human dignity and community.
  • Qualifications: Experience in multi-agency environments and excellent organisational skills are essential.
  • Other info: Pact welcomes all applicants, including those with criminal convictions.

The predicted salary is between 28800 - 43200 £ per year.

Overview

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

As Family Engagement Manager, you will manage Pact\’s Family engagement casework within the prison, organise Family Days periodically and liaise with our subcontractors in the Visits Centre. You will also oversee the visits centre booking line. HMP Bristol is an exciting opportunity to work in a faced paced and challenging environment.

Responsibilities

  • Manage Pact\’s Family engagement casework within the prison.
  • Organise Family Days periodically.
  • Liaise with subcontractors in the Visits Centre.
  • Oversee the visits centre booking line.

Qualifications

  • Demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their families.
  • Experience managing a service in which emotional resilience is required.
  • Excellent organisational skills and ability to manage a demanding workload.
  • Ability to contribute to the planning and development of Pact\’s family work; knowledge of safeguarding/child protection practice.
  • Excellent interpersonal communication skills and ability to build partnerships with a range of agencies.

Organisation

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners\’ children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the apply now button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

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Family Engagement Manager (Scale 2) employer: PACT (Prison Advice and Care Trust)

Pact is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of prisoners' families. With a strong commitment to employee development, you will benefit from comprehensive training opportunities and a generous benefits package, including a contributory pension and a cycle to work scheme. Working at HMP Bristol, you will be part of a dedicated team that values human dignity and fosters collaboration across various agencies, ensuring a rewarding career in a challenging yet fulfilling setting.
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Contact Detail:

PACT (Prison Advice and Care Trust) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Engagement Manager (Scale 2)

✨Tip Number 1

Familiarise yourself with the specific challenges faced by families of offenders. Understanding their unique needs will help you demonstrate your empathy and ability to engage effectively during interviews.

✨Tip Number 2

Network with professionals in the field of family engagement and support services. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully coordinated services or managed a demanding workload. Be ready to discuss these scenarios in detail to showcase your organisational skills.

✨Tip Number 4

Research Pact's values and mission thoroughly. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is genuinely passionate about the role.

We think you need these skills to ace Family Engagement Manager (Scale 2)

Case Management
Emotional Resilience
Organisational Skills
Multi-Agency Collaboration
Safeguarding Knowledge
Interpersonal Communication
Partnership Building
Event Coordination
Workload Management
Understanding of Family Dynamics
Conflict Resolution
Empathy and Compassion
Problem-Solving Skills
Adaptability in Challenging Environments

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Family Engagement Manager position. Highlight key skills such as emotional resilience, organisational skills, and experience in multi-agency environments.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles where you managed services involving families or worked in challenging environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific experiences that demonstrate your ability to coordinate services and build partnerships, as well as your understanding of safeguarding practices.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at PACT (Prison Advice and Care Trust)

✨Show Your Understanding of Family Dynamics

Demonstrate your knowledge of the challenges families face in a multi-agency environment. Share specific examples from your past experiences where you successfully supported families, especially those with offenders.

✨Highlight Your Organisational Skills

Since this role involves managing a demanding workload, be prepared to discuss how you prioritise tasks and manage time effectively. Provide examples of how you've coordinated services or events in the past.

✨Emphasise Emotional Resilience

Talk about situations where you had to maintain emotional resilience while working under pressure. This will show that you can handle the challenging environment at HMP Bristol.

✨Prepare for Partnership Building Questions

Expect questions about how you would build partnerships with various agencies. Think of examples where you've successfully collaborated with others to achieve a common goal, particularly in a social or community context.

Family Engagement Manager (Scale 2)
PACT (Prison Advice and Care Trust)
Location: Bristol

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