Family Engagement Manager (Scale 2)
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Family Engagement Manager (Scale 2)

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage family engagement services at HMP Isis, including visits and activities for families.
  • Company: Pact is a respected charity supporting prisoners' families across England and Wales.
  • Benefits: Enjoy generous holidays, training opportunities, and a supportive team environment.
  • Why this job: Make a real difference in families' lives while working in a meaningful and impactful role.
  • Qualifications: Experience with families in challenging environments and strong organizational skills are essential.
  • Other info: Pact values diversity and encourages applications from all backgrounds, including those with convictions.

The predicted salary is between 28800 - 43200 £ per year.

This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.

Position Overview:

We are offering an opportunity for the role of Family Engagement Manager at HMP Isis. In this role, you will oversee Pact’s visitor centre services, including managing the prison’s booking line service, family visit catering, play sessions for children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days. Additionally, you will support families’ access to secure video visits and coordinate with our subcontractors in the Visits Centre.

Key Responsibilities:

  1. Manage the visitor centre provision at HMP Isis.
  2. Oversee the prison’s booking line service.
  3. Coordinate family visit catering services.
  4. Facilitate play sessions for children during family visits.
  5. Implement family-focused interventions, including homework clubs, special visits, and themed family days.
  6. Support families’ access to secure video visits.

About You:

To thrive in this role, you should possess:

  1. Demonstrable ability to coordinate a broad range of services.
  2. Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
  3. Excellent organisational skills and the capacity to manage a demanding workload.
  4. Ability to contribute to the planning and development of Pact’s family work.
  5. Knowledge of safeguarding and child protection practices.
  6. Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners’ children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the ‘apply now’ button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

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Family Engagement Manager (Scale 2) employer: PACT (Prison Advice and Care Trust)

Pact is an exceptional employer that prioritizes the dignity and well-being of every individual, fostering a supportive work culture at HMP Isis. With a commitment to employee growth through training opportunities and a friendly team environment, Pact offers a range of benefits including a contributory pension and generous holiday entitlement, making it an ideal place for those passionate about family engagement and making a meaningful impact.
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Contact Detail:

PACT (Prison Advice and Care Trust) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Engagement Manager (Scale 2)

✨Tip Number 1

Familiarize yourself with the specific challenges faced by families of offenders. Understanding their unique needs will help you demonstrate your empathy and ability to coordinate services effectively during the interview.

✨Tip Number 2

Network with professionals in the field of family engagement and prison services. Building connections can provide you with insights and potentially valuable references that could strengthen your application.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully managed multiple services or projects. Highlighting your organizational skills and ability to handle a demanding workload will be crucial.

✨Tip Number 4

Research Pact's values and mission thoroughly. Being able to articulate how your personal values align with theirs during the interview will show your genuine interest in the role and the organization.

We think you need these skills to ace Family Engagement Manager (Scale 2)

Coordination of Services
Experience with Families in Multi-Agency Environments
Organisational Skills
Workload Management
Planning and Development of Family Work
Knowledge of Safeguarding Practices
Child Protection Knowledge
Interpersonal Communication Skills
Partnership Building
Experience in Family Engagement Activities
Ability to Facilitate Play Sessions
Understanding of Video Visit Coordination
Problem-Solving Skills
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Family Engagement Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have working with families in challenging environments. Be specific about your roles and how they relate to the responsibilities outlined in the job description.

Showcase Your Skills: Demonstrate your organizational and interpersonal skills in your application. Provide examples of how you've successfully coordinated services or built partnerships in previous roles.

Personalize Your Application: Make sure to personalize your cover letter by addressing it to the hiring manager if possible. Express your passion for family engagement and how you align with Pact's core values and mission.

How to prepare for a job interview at PACT (Prison Advice and Care Trust)

✨Show Your Passion for Family Engagement

Make sure to express your genuine interest in family engagement and how it impacts the lives of families and offenders. Share any personal experiences or insights that highlight your commitment to this cause.

✨Demonstrate Your Coordination Skills

Prepare examples from your past work where you successfully coordinated multiple services or programs. Highlight your ability to manage complex situations, especially in a multi-agency environment.

✨Highlight Your Understanding of Safeguarding Practices

Be ready to discuss your knowledge of safeguarding and child protection practices. This is crucial for the role, so provide specific examples of how you've implemented these practices in previous positions.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions related to family visits and interventions. Think about how you would handle various challenges, such as managing difficult situations during family visits or coordinating with subcontractors effectively.

Family Engagement Manager (Scale 2)
PACT (Prison Advice and Care Trust)
Apply now
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