At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.
We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health & addiction challenges and, young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.
About the Role
We currently havecasual positionsavailable (as and whenrequired), offering a wide variety of day, evening, weekend,awake‑night, and sleepover shifts. Because this is a casual support work role,you’llneed to be comfortable picking upshort‑noticeshiftsfrom time to time — perfect for someone who values flexibility and enjoys work that’s never the same two days in a row.
You’ll be working alongside rangatahi, supporting them to build confidence, develop life skills, and create stability and growth — even in the tough moments. This role involves both independent work and being part of a tight‑knit team, all focused on helping young people move toward their goals.
In this role, you will:
- Support young people to engage in meaningful activities such as sport, fishing, swimming, walking, and other interests
- Help rangatahi reconnect with whānau, culture, and community
- Role‑model emotional regulation, resilience, and positive life skills
- Provide hands‑on support with routines, wellbeing, and goal setting
- Assist young people to work toward big goals — gaining a driver’s licence, finding housing, building natural supports, and pursuing education or employment
- Keep structure in the home and calmly manage behavioural challenges
- Encourage learning through fun, trust, and respectful relationships
- Maintain clear documentation and communicate effectively with whānau, professionals, and colleagues
This role requires flexibility to work a mix of day, evening and weekend shifts.
What you’ll bring
Our Nelsonteam is looking for someone with:
- A calm, confident approach in high-pressure situations
- Experience working with youth or challenging behaviours (professional or personal)
- A resilient, no-nonsense attitude paired with a genuine care for others
- Excellent communication and de‑escalation skills
- The ability to build trust quickly and lead by example
- A full driver’s licence and basic computer skills
- A relevant qualification (e.g. Level 3Health & Wellbeing) — or willingness to work toward one once you’re on board
- The right to work in New Zealand (essential)
What will Pact offer you?
At Pact, you’ll join a supportive, down‑to‑earth team who care deeply about both our staff and the people we support.
We offer:
- As part of our commitment to your professional development, you’ll be supported to enrol in a recognised qualification after six months with us
- $26.80 - $31.47 per, hour based on qualification
- Long Service benefits to celebrate your milestones
- Encouragement and support to achieve the NZQA Level 3Qualification
- Free, confidential Employee Assistance Programme
- The joy of watching people grow, achieve and thrive
Please note: You must already have the right to work in New Zealand. We are unable to provide visa sponsorship.
If you have any further questions about the role, please reach out to us at: **********@pactgroup.co.nz
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