Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer support and help coffee lovers enjoy their perfect brew.
- Company: Pact Coffee, a B Corp dedicated to quality and sustainability.
- Benefits: Flexible hours, employee discounts on coffee, and a supportive team environment.
- Why this job: Join a passionate team and make a difference in the coffee community.
- Qualifications: Strong communication skills and a love for coffee.
- Other info: Opportunity for growth in a vibrant and ethical company.
The predicted salary is between 28800 - 43200 £ per year.
About Pact Coffee
At Pact, we’re obsessed with incredible coffee. We seek out the world’s best coffee growers – farmers whose skill and dedication produce coffees of rare quality. Our role is to honour that work – by roasting with precision, making every step effortless for our customers, and holding ourselves to the same uncompromising standards. We want every cup to reflect the care of the grower, the rigour of our team, and the unmistakable pleasure of coffee at its best.
As a proud B Corp, we’re committed to doing business the right way. That means we’re held to
Customer Support Specialist in London employer: Pact Coffee
Contact Detail:
Pact Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist in London
✨Tip Number 1
Get to know the company inside out! Research Pact Coffee’s values, mission, and their coffee sourcing process. This will help you connect your passion for customer support with their commitment to quality.
✨Tip Number 2
Practice your communication skills! As a Customer Support Specialist, you'll need to convey information clearly and empathetically. Role-play common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you turned a customer’s frown upside down. We love to see how you can make every interaction a positive one!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Pact Coffee family. Let’s brew something great together!
We think you need these skills to ace Customer Support Specialist in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! We want to see how much you appreciate the craft behind every cup. Share any personal experiences or favourite brews that highlight your enthusiasm.
Tailor Your Application: Make sure to customise your application for the Customer Support Specialist role. Highlight relevant skills and experiences that align with our values at Pact. We’re looking for someone who understands our commitment to quality and customer satisfaction.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your submission and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at Pact Coffee
✨Know Your Coffee
Before your interview, brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and what makes Pact Coffee unique. This will show your passion for the product and help you connect with the team.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your commitment to exceptional service.
✨Align with Their Values
Pact Coffee is a B Corp, so it’s crucial to understand their commitment to ethical business practices. Be ready to discuss how your values align with theirs and how you can contribute to their mission of doing business the right way.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their sourcing practices, team culture, or future goals. It shows that you’re genuinely interested in the company and eager to be part of their journey.
