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- Tasks: Provide exceptional customer support and expert coffee advice to enthusiasts and businesses.
- Company: Speciality coffee company in Greater London with a passion for quality.
- Benefits: Hybrid working model, monthly coffee allowance, and generous holiday days.
- Why this job: Join a vibrant team and elevate every cup of coffee for customers.
- Qualifications: 1-2 years of customer service experience and a love for coffee.
- Other info: Great perks and a chance to work in a dynamic coffee culture.
The predicted salary is between 30000 - 42000 £ per year.
A speciality coffee company in Greater London is seeking a Customer Support Specialist to provide exceptional service to coffee enthusiasts and businesses alike. This role involves handling queries, managing orders, and delivering expert advice on brewing methods.
The ideal candidate will have 1-2 years of customer service experience and a genuine passion for coffee. Advantages include a hybrid working model with great perks such as a monthly coffee allowance and generous holiday days.
Hybrid Coffee Support Specialist — Elevate Every Cup employer: Pact Coffee
Contact Detail:
Pact Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Coffee Support Specialist — Elevate Every Cup
✨Tip Number 1
Get to know the company inside out! Research their coffee offerings, values, and customer service approach. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different brewing methods and coffee types. Being able to chat confidently about coffee will impress potential employers and show your passion for the role.
✨Tip Number 3
Network with coffee enthusiasts and professionals! Join local coffee events or online forums. Building connections can lead to valuable insights and even job referrals in the coffee industry.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for coffee. Plus, it shows you're serious about joining our team and elevating every cup!
We think you need these skills to ace Hybrid Coffee Support Specialist — Elevate Every Cup
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any personal experiences or knowledge about brewing methods that make you stand out as a true coffee enthusiast.
Tailor Your Experience: Make sure to highlight your customer service experience in a way that relates directly to the role. Use specific examples of how you've handled queries or managed orders to demonstrate your skills.
Be Personable and Approachable: We’re looking for someone who can connect with our customers. Use a friendly tone in your application to show that you’re not just qualified, but also someone who can create a welcoming atmosphere for coffee lovers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to elevate every cup.
How to prepare for a job interview at Pact Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, coffee types, and what makes a great cup. This will show your genuine passion for coffee and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your ability to handle queries effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company and its coffee offerings. This not only shows your interest in the role but also gives you a chance to learn more about their values and culture. It’s a win-win!
✨Embrace the Hybrid Model
Since this role offers a hybrid working model, be ready to discuss how you manage your time and productivity in both remote and in-office settings. Share any experiences you have with remote work to show you can thrive in this environment.
