At a Glance
- Tasks: Deliver engaging barista training and support coffee equipment for our partners.
- Company: Pact, a B Corp dedicated to exceptional coffee and sustainability.
- Benefits: £35k salary, flexible hours, 23+ days holiday, and monthly coffee allowance.
- Other info: Join a collaborative team in a hybrid working environment with great perks.
- Why this job: Share your passion for coffee while making a real impact in the industry.
- Qualifications: Experience as a Barista Trainer or senior barista with strong communication skills.
The predicted salary is between 42000 - 58000 £ per year.
At Pact, we’re obsessed with incredible coffee. We seek out the world’s best coffee growers - farmers whose skill and dedication produce coffees of rare quality. They deserve more than a fair price: they deserve to see their coffee relished… savoured… talked about. Our role is to honour that work - by roasting with precision, making every step effortless for our customers, and holding ourselves to the same uncompromising standards. We want every cup to reflect the care of the grower, the rigour of our team, and the unmistakable pleasure of coffee at its best.
As a proud B Corp, we’re committed to doing business the right way. That means we’re held to account - for how we trade, how we treat people, and how we treat the land we use.
Collaboration is at the heart of everything we do, from working closely with growers to working as a team to improve how we bring quality coffee to our customers. If you share our infectious enthusiasm for exceptional coffee and want to make a real impact, we’d love to hear from you.
The Role
We’re looking for a Coffee (Barista) Trainer to help strengthen our overall B2B offering across hospitality, business and industry. You’ll be responsible for developing and delivering high-quality coffee training for Pact’s customers. Your goal: to train, coach, and inspire confidence in coffee preparation and service, making sure Pact’s standards are consistently understood and upheld.
You’ll run both individual and group training sessions - at our new London Bridge HQ or on-site with customers, depending on their needs.
Alongside training, you’ll support the rollout, maintenance, and troubleshooting of customer coffee equipment, ensuring everything runs smoothly. You’ll also lend a hand at Pact events and activities across all channels, helping us share our mission and expertise more widely.
What you\'ll be doing:
- Delivering engaging, hands‑on barista training - from introductory to advanced levels - for wholesale partners and internal teams.
- Developing and refining Pact’s barista training programme and materials, keeping them fresh, relevant, and true to our standards.
- Running on‑site and virtual training, calibration sessions, and support visits to help partners consistently serve incredible coffee.
- Monitoring coffee quality at partner sites and provide clear, actionable feedback to drive continuous improvement.
- Working closely with Sales and Customer Service teams to ensure new partners are onboarded smoothly and confidently.
- Keeping accurate records of training sessions, partner progress, and quality checks to track impact over time.
- Staying up to date with SCA standards, industry best practices, and emerging coffee trends.
- Representing Pact at events, workshops, and trade shows — showcasing our expertise and passion for great coffee.
- Supporting internal coffee education, helping to build and nurture a strong coffee culture across the business.
Who we\'re looking for:
- Proven experience as a Barista Trainer or senior barista with a genuine passion for sharing knowledge and developing others.
- Strong understanding of speciality coffee - from espresso preparation and milk texturing to grinder calibration and equipment care.
- Confident communicator with great presentation skills and the ability to engage and inspire a wide range of audiences.
- Comfortable travelling and delivering training in different environments - from cafés and offices to events and workshops.
- Highly organised and self‑motivated, with the ability to juggle multiple training programmes and priorities.
- Aligned with Pact’s values - committed to quality, sustainability, and doing business the right way.
Ideal, but not essential:
- SCA certifications.
- Experience working with wholesale coffee partners.
- Familiarity with Pact’s mission and approach to coffee sourcing.
Our Head Office is in London Bridge, and we offer a hybrid, flexible working environment. We have an engaged, collaborative approach to work, a supportive leadership team, and our perks are great.
Here are some of the benefits we offer:
- £35k plus results‑based bonus
- 23 days holiday (increasing annually up to 27 days) plus 3 days extra between Christmas & New Year
- Flexible working core hours (10–4)
- Monthly at‑home coffee allowance
- Enhanced pension
- Enhanced parental leave
Coffee Trainer in City of London employer: Pact Coffee
At Pact, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that thrives on a shared passion for quality coffee. Our London Bridge HQ provides a dynamic environment where you can grow your skills as a Coffee Trainer, supported by a leadership team that values your contributions and encourages professional development. With competitive benefits, including a results-based bonus, flexible working hours, and a monthly coffee allowance, we ensure our team members feel valued and inspired to make a meaningful impact in the world of coffee.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Trainer in City of London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Pact Coffee just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Pact Coffee. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Coffee Trainer in City of London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Coffee Trainer role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Pact Coffee, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Pact Coffee
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Pact Coffee, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Pact Coffee, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
