At a Glance
- Tasks: Engage customers with passion for fashion and drive sales through exceptional service.
- Company: Join the vibrant Pacsun community focused on positivity and inclusivity.
- Benefits: Flexible hours, employee discounts, and a supportive team environment.
- Other info: Participate in fun contests and events while growing your retail experience.
- Why this job: Be part of a brand that values mental health, diversity, and equality.
- Qualifications: Enthusiasm for fashion and strong communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
Join the Pacsun community. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality.
About the Job
The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.
A day in the life, what you’ll be doing:
- CUSTOMER CENTRIC
- Delivers an engaging, positive and authentic customer experience with all customers.
- Focuses on full-price selling while maintaining awareness of product value and promotions.
- Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and partners with the leadership when dealing with escalated issues.
- Completes all assigned tasks in a timely and efficient manner.
- Executes all visual directives and maintains visual standards set by the company and as directed by the management team.
- Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience.
- Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
- Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline.
- Shares feedback from customers with the leadership team to improve the overall customer experience.
- RESULT DRIVEN
- Actively participates in all company and store contests and events.
Sales Associate - Twelve Oaks Mall employer: PACSUN
Pacsun is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to express their passion for fashion and customer service. Located in the bustling Twelve Oaks Mall, our Sales Associates benefit from a supportive environment that prioritises personal growth and community engagement through initiatives like PacCares, which champions mental health, diversity, and equality. Join us to be part of a team that not only values your contributions but also empowers you to make a positive impact in the lives of our customers and the community.
