Change Management Consultant (Digital) (Hiring Immediately) in London

As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists with deep expertise in various sectors.

We harness the power of people, data, and technology to design, deliver, and embed lasting change, enabling organisations and their people to perform at their highest potential in an increasingly digital, data, and AI-enabled world.

Our diverse team advises clients on strategic workforce and organisational challenges, combining deep change expertise with digital, data, and AI-driven transformation. We are currently recruiting Change Management Consultants (Consultant Analyst, Consultant, Senior Consultant grades) with proven experience in digital change attained within industry or a consulting role to join our People and Change Capability.

You will help clients design and deliver digital change and transformation programmes, integrating technology adoption with behaviour change, organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption.

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.

This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile, or product-led delivery.

• Designing and delivering digital and data transformation programmes that balance technology implementation with behavioural and cultural change.
• Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fast-moving digital environments.
• Embedding digital-first ways of working to drive enablement and adoption, including end-user adoption, mindset shift, capability building, and coaching for leaders and teams.
• Understanding and application of digital tools and techniques, such as machine learning, automation, and predictive analytics, to develop insights, inform decision-making, and enhance collaboration.
• Assessing the impact of large-scale digital transformations and understanding behaviour change to prepare behavioural interventions that embed new ways of working across all levels of an organisation.
• Integrating data analytics, interpretation, and insights into change management, workforce planning, and decision-making processes.
• Advising on skills implications of digital and AI adoption, including reskilling, capability uplift, and workforce transition.
• Conducting user research and engagement activities (interviews, workshops, usability testing) to inform digital change strategies.
• High levels of emotional intelligence and experience working with a range of stakeholders to adapt your approach to different client and organisational contexts.
• Excellent written and oral communication skills which enable you to translate complex digital concepts into clear, human-centred messages.
• A forward-thinking mindset with a strong interest in the future of work, AI, digital transformation, workforce strategy, and people analytics.
• Professional accreditation or formal training (e.g. change management, agile, product, data, or digital) is helpful but not essential.

Apply today by completing our online application. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance.

We are focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social, and financial well-being of our people.

• Health and lifestyle perks accompanying private healthcare
• ~25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• ~Generous company pension scheme
• ~Opportunity to get involved with community and charity-based initiatives
• ~Annual performance-based bonus
• ~Tax efficient benefits (cycle to work, give as you earn)

We recruit, retain, reward, and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.