At a Glance
- Tasks: Support sales by tracking tenders, following up with clients, and converting opportunities into orders.
- Company: A growing supplier of water treatment solutions in the UK construction industry.
- Benefits: Competitive salary, performance bonuses, flexible working, and career progression.
- Other info: Work remotely or hybrid, with opportunities for training and development.
- Why this job: Join a dynamic team and make a real impact in a growing industry.
- Qualifications: Experience in sales support, excellent communication skills, and strong organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote / Hybrid Hours: Full-time (37.5 hours per week). Applications from candidates seeking part-time or flexible working will also be considered.
- Department: Sales / Projects
- Reports to: Sales Manager
- Job Overview
We are a growing supplier of packaged water treatment equipment and solutions to the UK construction industry.
Due to continued growth, we are looking for a proactive and commercially minded Sales Support Coordinator to support our sales process from initial enquiry and tender submission through to order conversion and project handover.
Working alongside another admin assistant, you will play a key role in tracking submitted tenders, following up with contractors after project awards, and helping convert opportunities into secured orders.
This is a hands-on role that combines administration with commercial follow-up and coordination.
This role is ideal for someone who enjoys building relationships, following up opportunities and helping drive sales growth.
Success will come from being organised, commercially aware and confident communicating with contractors and customers.
You will be trusted to organise your own workload, prioritise follow-up activity and take ownership of your pipeline.
Key Responsibilities
- Track and manage tender submissions and monitor project outcomes
- Identify projects where contractors have been awarded work and proactively follow up
- Contact contractors and clients to progress quotations and secure orders
- Support the sales team in converting enquiries into confirmed orders
- Prepare and update quotations and supporting sales documentation
- Maintain accurate and up-to-date records in CRM and internal systems
- Coordinate with internal teams to ensure readiness for incoming orders
- Manage communications via email and phone in a timely and professional manner
- Provide general administrative support to the sales function
- Qualify new enquiries before quotation
- Monitor project pipelines and identify new sales opportunities
- Produce weekly sales activity reports
- Assist with tender preparation where required
- Schedule follow-up calls and customer meetings
- Liaise with estimating, engineering and production teams
Skills & Experience
Essential
- Previous experience in sales administration, sales support or internal sales
- Excellent telephone and email communication skills
- Strong organisational and time management skills
- Competent in Microsoft Office, particularly Excel
- Ability to prioritise workload while working remotely
Desirable
- Experience within construction, utilities or engineering
- CRM experience
- Experience following up quotations or tenders
- Knowledge of public sector or contractor procurement
- Personal Qualities
- Positive and enthusiastic attitude
- Comfortable speaking with senior contractors and project managers
- Resilient when following up multiple quotations
- Commercially aware
- Naturally organised
- Able to work with minimal supervision
- Performance Measures (KPIs)
- Quote follow-up completed within five working days
- CRM maintained to company standards
- Customer enquiries responded to within one working day
- Achievement of agreed quote-to-order conversion targets
- Positive customer feedback and professional communication
What We Offer
- Competitive salary
- Performance-related bonus (if applicable)
- Pension scheme
- Paid annual leave
- Home-working equipment provided (if applicable)
- Training and development
- Career progression as the company grows
- Flexible working arrangements
- Opportunity to work within a growing specialist engineering business
About Us
We are a growing UK supplier of water treatment equipment and packaged water treatment solutions, working with contractors, developers and utility companies throughout the UK.
As our business continues to expand, we're looking for motivated people who want to grow with us and play an active role in our success.
Sales Support Coordinator in Towcester employer: Packaged Water Solutions
As a dynamic and expanding supplier of water treatment solutions, we pride ourselves on fostering a supportive and flexible work environment that empowers our employees to thrive. With opportunities for career progression, competitive salaries, and a performance-related bonus structure, we are committed to investing in our team's growth while maintaining a positive and collaborative culture. Join us in making a meaningful impact within the construction industry from the comfort of your own home or in a hybrid setting.
