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- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and opportunities for career growth.
- Other info: Access to wellbeing support and a range of discounts for you and your friends.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member in Heywood employer: Pack Horse
Contact Detail:
Pack Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member in Heywood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! Whether it's talking about your favourite beers or sharing why you love working in the food and drink industry, let your enthusiasm shine through. Remember, they want brand ambassadors who are excited about what they do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the JW Lees family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Bar and Waiting Team Member in Heywood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about providing great customer service and being part of our team.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody traits like being supportive, honest, and passionate about what you do.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your written application. Authenticity goes a long way in helping us see if you’re a good fit for our family.
Apply Through Our Website: For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Pack Horse
✨Know Your Beers
Familiarise yourself with the different types of beers JW Lees offers. Being able to discuss their brewing process or recommend a drink will show your passion for the brand and impress your interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Team Player Attitude
Emphasise your ability to work well in a team. Share stories that highlight your supportive nature and how you’ve helped colleagues in previous roles. Remember, they’re looking for someone who fits into their family-like culture.
✨Show Your Passion for Hospitality
Even if you don’t have direct experience, convey your enthusiasm for the hospitality industry. Talk about why you love working with people and what excites you about being part of a vibrant team like JW Lees.