At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional customer experiences.
- Company: Join a historic pub known for its great food, drink, and service.
- Benefits: Earn up to £13.92ph plus tips, with flexible shifts and fantastic discounts.
- Other info: Great career progression opportunities in a supportive and inclusive workplace.
- Why this job: Make someone's day while developing your hospitality skills in a fun environment.
- Qualifications: Passion for hospitality and strong organisational skills are a must.
The predicted salary is between 29000 - 36000 € per year.
Pay & Benefits
- Up to £13.92ph + Tips.
- Weekly pay
- Discount Platform
- 24/7 access to GP online
- Paid breaks
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme with 24/7 support and advice
Hours
35-40 hours per week including evenings and weekends with flexible shifts.
Development
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
Responsibilities
We are now seeking a Duty Manager to enhance our team, and help us be the best at what we do. You will oversee the day‑to‑day activities of the front‑of‑house team, be knowledgeable about all the products on offer in the bar and restaurant areas and be able to make recommendations and upsell. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day. With a passion for hospitality you will be able to supervise in a team‑focused environment. You will have the ability to give clear direction, delegate and adapt to change. You will also be extremely organized and have strong decision‑making skills.
Qualifications & Experience
Passion for hospitality, strong organisational and decision‑making skills, and the ability to supervise and delegate within a team‑focused environment.
About The Pub
History being particularly famous for its resident skull, reported to belong to the early of Derby’s executioner. The Pack Horse has an excellent reputation for quality food, drink, and customer service. It holds a 70‑seater indoor restaurant, a relaxed dining and drinking area within the rest of the pub, and further outdoor seating to enjoy the amazing views of the area. Walkers, dogs and families are all welcome.
EEO Statement
Hydes is Open to All and committed to encouraging equality, diversity and inclusion among our people. We oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Duty Manager employer: Pack Horse
At Hydes, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Duty Manager at The Pack Horse, you'll enjoy competitive pay, flexible shifts, and a range of benefits including discounts on food and accommodation, alongside opportunities for professional development in the hospitality sector. Join us in a historic pub setting where your passion for customer service can truly shine, and be part of a team that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Pack Horse. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be looking after guests and leading a team. Think of examples from your past experiences where you've made someone's day or handled a tricky situation. This will help you shine during the interview!
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare to discuss how you manage tasks and delegate responsibilities. Maybe even bring a few ideas on how you could improve operations at The Pack Horse – it shows initiative and that you’re already thinking about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Good luck!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for making people happy and how you’ve gone the extra mile in previous roles.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear. We want to see your strong organisational skills right from the start!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role. Mention specific responsibilities from the job description and how your experience aligns with them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pack Horse
✨Know Your Stuff
Make sure you’re familiar with the bar and restaurant offerings. Brush up on the menu, specials, and any unique features of the pub. This will help you answer questions confidently and show your passion for hospitality.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully supervised or delegated tasks. Highlight how you’ve motivated your team to achieve great results.
✨Customer Service is Key
Be ready to discuss how you would enhance customer experiences. Think of specific instances where you’ve gone above and beyond for guests. This will show that you understand the importance of making someone’s day.
✨Be Organised and Adaptable
Prepare to talk about how you manage your time and adapt to changing situations. Share examples of how you’ve handled busy shifts or unexpected challenges in the past. This will demonstrate your strong organisational and decision-making skills.
