At a Glance
- Tasks: Be the face of our pub, serving customers and ensuring they have a great experience.
- Company: Join Hydes, a family-run brewery with a rich history and a commitment to exceptional hospitality.
- Benefits: Earn up to £12.71ph + tips, enjoy discounts, paid breaks, and flexible hours.
- Other info: Join a supportive team that values diversity and offers career progression.
- Why this job: Perfect for students seeking part-time work with opportunities for growth and development.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 25000 - 27000 € per year.
Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.
What’s on offer?
- Up to £12.71ph + Tips
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development:
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member
As a part time Front of House team member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
History being particularly famous for its resident skull, reported to belong to the Early of Derby’s executioner. The Pack Horse has an excellent reputation for quality food drink and customer service. It holds a 70-seater indoor restaurant, a relaxed dining and drinking area within the rest of the pub, and further outdoor seating to enjoy the amazing views of the area.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Front of House Team Member in Bury employer: Pack Horse
At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that fosters personal and professional growth. With competitive pay, generous benefits including discounts and a comprehensive employee assistance programme, we ensure our Front of House Team Members feel valued and empowered to deliver exceptional service. Join us in a vibrant setting where your contributions are recognised, and you can develop your skills while enjoying the camaraderie of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Bury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hydes and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be the face of the pub. Think about how you can make customers feel welcome and happy. Maybe even role-play with a friend to get comfortable with chatting and recommending dishes.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Hydes well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the Hydes team. Don't miss out on this opportunity!
We think you need these skills to ace Front of House Team Member in Bury
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your love for making people happy – it’s what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Pack Horse
✨Know the Menu Inside Out
Familiarise yourself with the menu and drinks list before the interview. Being able to discuss specific dishes and recommend pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Your People Skills
As a Front of House Team Member, your ability to connect with customers is key. Prepare examples of how you've made someone's day in previous roles or situations. This will demonstrate your passion for hospitality and your understanding of what makes great service.
✨Emphasise Teamwork
Hydes values teamwork, so be ready to share experiences where you’ve worked effectively as part of a team. Highlight how you contribute to a positive atmosphere and support your colleagues, which is crucial in a busy pub environment.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, and how they support staff development. This shows that you're genuinely interested in growing with Hydes and are keen to be part of their mission to deliver exceptional hospitality.
