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- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and wellbeing support.
- Other info: Enjoy fantastic opportunities for personal and professional development.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Compensation: Minimum Wage
Bar and Waiting Team Member employer: Pack Horse
Contact Detail:
Pack Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to show your passion for hospitality! Whether it's talking about your favourite beers or sharing a memorable dining experience, let your enthusiasm for the industry come through. We want to see that you're excited about being a brand ambassador!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fabulous team. Don’t miss out on this opportunity!
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about providing top-notch customer service and being part of our team.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight experiences or skills that align with being proud, savvy, honest, passionate, personal, and together – it’ll make you stand out!
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share your story and what makes you a great fit for our Bar and Waiting Team – we’re all about authenticity.
Apply Through Our Website: For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Pack Horse
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Customer Focus is Key
Prepare to discuss how you would provide excellent customer service. Think of examples where you've gone above and beyond for customers in the past, even if it’s from a different role. This will demonstrate your proactive attitude.
✨Team Spirit Matters
Since teamwork is crucial in this role, be ready to share experiences where you’ve supported your colleagues. Highlighting your ability to work well in a team will resonate with their family-oriented culture.
✨Embrace the Values
Research JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to explain how you embody these values in your work ethic and interactions, showing that you’re a great fit for their team.