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For Companies At a Glance
- Tasks: Diagnose and repair domestic appliances while delivering top-notch customer service.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn up to £50,000 with uncapped bonuses, a sign-on bonus, and a modern company van.
- Why this job: Make a real difference in households while enjoying a supportive and dynamic work environment.
- Qualifications: 2+ years in white goods repair and knowledge of major appliances required.
- Other info: Enjoy ongoing training, flexible hours, and a clear path for career development.
The predicted salary is between 27000 - 36000 £ per year.
Overview
White Goods Engineer – Field Based – Halifax | Up to £50,000 OTE
£1,500 SignOn Bonus | Van, Bonus & Much More
Location: Halifax and surrounding areas
Job Type: FullTime, Permanent
Salary: £27,000 – £36,000 basic + uncapped bonus (OTE up to £50,000+)
What You\’ll Do
- Diagnose and repair at least four core domestic appliances in customers\’ homes
- Deliver excellent customer service during onsite visits
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica\’s high standards in professionalism, reliability and safety
What You\’ll Need
- Minimum 2 years\’ experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You\’ll Get
- Competitive basic salary: £27,000 – £36,000 (based on experience & skill set)
- Uncapped performance bonus – OTE up to £50,000+
- £1,500 signon bonus
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturerled and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days\’ holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free MultiAppliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure bybox near your home
- Monday to Friday working hours (approx. 9am-5pm) with preplanned routes
- Marketleading job management software
About Pacifica
Founded in 2003, Pacifica is the UK\’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers\’ appliances for a more sustainable world.
At Pacifica, you\’re not just an engineer – you\’re a trusted professional and a valued part of our national team.
We work with a small selection of the world\’s leading manufacturers, including; Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 signon bonus.
Not in the right area for this vacancy? You can register your interest, and we\’ll be in touch when a role becomes available near you: business.pacifica.co.uk/careers
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White Goods Engineer - Field Service - Halifax [PAS126] employer: Pacifica
Contact Detail:
Pacifica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer - Field Service - Halifax [PAS126]
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs related to white goods repair. This not only sharpens your skills but also shows potential employers that you're proactive and passionate about your craft.
✨Tip Number 3
Prepare for interviews by brushing up on common questions specific to field service roles. Think about how you can demonstrate your problem-solving skills and customer service experience, as these are key in this line of work.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Pacifica. Plus, it shows you're serious about joining our team and ready to make a difference!
We think you need these skills to ace White Goods Engineer - Field Service - Halifax [PAS126]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the white goods repair sector. We want to see your skills in diagnosing and repairing appliances like washing machines and dishwashers, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your experience aligns with our values at Pacifica. Keep it friendly and professional.
Show Off Your Customer Service Skills: Since you'll be delivering excellent customer service on-site, share examples of how you've gone above and beyond for customers in the past. We love hearing about your experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other appliances. Highlight specific repairs you've done and any challenges you've overcome.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Company
Do a bit of research on Pacifica and their values. Understanding their commitment to sustainability and quality service will help you align your answers with their mission. Mentioning their partnerships with leading manufacturers can also show your enthusiasm for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the training opportunities available or how they support their engineers in maintaining high standards. This shows you're genuinely interested in the role and the company.