Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes across North London.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn up to £50,000 with uncapped bonuses, a sign-on bonus, and a modern company van.
- Why this job: Make a real impact by keeping households running while enjoying a supportive work culture.
- Qualifications: 2+ years in white goods repair and knowledge of major appliances required.
- Other info: Enjoy ongoing training, flexible working hours, and excellent career development opportunities.
The predicted salary is between 34000 - 43000 £ per year.
Field Based North London | Up to £50,000 OTE £1,500 Sign-On Bonus | Van, Bonus & Much More
Location: North London - We are looking for candidates in any of the following postcode areas: N, NW, W, E
Job Type: Full-Time, Permanent
Salary: £34,000 - £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens directly in customers' homes. Covering North London and surrounding areas, you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers' appliances and deliver service excellence every day.
What You'll Do
- Diagnose and repair at least four of the core domestic appliance types in customers' homes
- Deliver excellent customer service during on-site visits
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica's high standards in professionalism, reliability and safety
What You'll Need:
- Minimum 2 years experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You'll Get
- Competitive basic salary: £34,000 - £43,000 (based on experience & skill set)
- Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
- Uncapped performance bonus OTE up to £50,000+
- £1,500 sign-on bonus
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
- Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer - you're a trusted professional and a valued part of our national team. We work with a small selection of the world's leading manufacturers, including; Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year plus a £1,500 sign-on bonus.
White Goods Engineer employer: Pacifica
Contact Detail:
Pacifica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods industry and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with the appliances mentioned in the job description. This will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 3
Show off your skills! When you land an interview, be ready to talk about specific repairs you've done and how you handled tricky situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Pacifica and being part of our mission to keep households running smoothly.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with white goods repair. We want to see your skills in diagnosing and fixing appliances like washing machines and dishwashers right at the top!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about being a White Goods Engineer and how your experience aligns with our values at Pacifica.
Show Off Your Customer Service Skills: Since you'll be working directly in customers' homes, it’s important to showcase your customer service experience. We love candidates who can deliver excellent service while getting the job done!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team at Pacifica.
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss fault diagnosis and repairs for washing machines, dishwashers, fridges, tumble dryers, and electric ovens. Showing that you can confidently talk about these will impress the interviewers.
✨Showcase Your Customer Service Skills
Since you'll be working directly in customers' homes, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've delivered excellent service in past roles, especially in challenging situations. This will highlight your professionalism and reliability.
✨Familiarise Yourself with the Company
Do a bit of research on Pacifica and its mission. Understanding their commitment to sustainability and customer care will help you align your answers with their values. Mentioning specific initiatives or values during the interview can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training opportunities, company culture, or how they support their engineers in the field. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
