Gas-Qualified White Goods Engineer - Ipswich - Up to £50,000 OTE + Van
Location: Ipswich & Surrounding Areas
Salary: £37,000 - £41,000 Basic + Uncapped Bonus (OTE up to £50,000)
Job Type: Full-Time, Permanent
Benefits: Company Van (with optional private use), Daily Parts Delivery, Tools, PPE, Tablet, Pension, Training & More - including a £1,500 sign-on bonus
Key Skills
- Gas-qualified White Goods Engineer
- CCN1 & CKR1 Certified Technician
- Up to date working knowledge in fault diagnosis and repair of domestic gas cookers, washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
- Field-based appliance repair experience is essential
Join the UK's Leading Appliance Repair Specialist
Pacifica is the UK's largest provider of outsourced domestic appliance repairs, completing over 350,000 repairs a year. As a carbon-neutral business committed to net-zero by 2035, we're proud to combine expert engineering with a strong environmental purpose.
At Pacifica, you're more than just an engineer - you're part of a nationwide team making a difference in people's homes every day.
The Opportunity
We're looking for a Gas-Qualified White Goods Engineer to join our field service team in Ipswich. You'll repair a range of domestic appliances including gas cookers, washing machines, dishwashers, refrigeration, and more - delivering high-quality repairs and exceptional customer service.
What You'll Do
- Diagnose and repair domestic gas cooking appliances (CCN1 & CKR1 required)
- Diagnose & repair at least four of the following: washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
- Work efficiently on pre-planned routes with in-time parts delivery
- Deliver excellent service, aiming for first-time fix success
- Ensure all work complies with company processes and health & safety standards
What You'll Need
- Minimum 2 years' experience in the white goods repair sector in a field based capacity
- Valid CCN1 and CKR1 certifications are essential (LAU1 and LPG conversion are a bonus)
- Strong, up to date working knowledge in fault-finding and repair of at least four of the following: Gas cooking appliances (essential), washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
- Full UK manual driving licence (max 6 points)
- Customer-focused approach with clear communication skills
- Field service experience in white goods repair is essential
What You'll Get
- Basic Salary: £37,000 - £41,000 (depending on skill set & experience)
- Salary above includes £5,000 per annum high cost living allowance for candidates residing within the IP postcode area
- Uncapped Performance Bonus: OTE up to £50,000
- £1,500 Sign-On Bonus
- Company Van: Modern van with fuel card, Apple CarPlay, and private use (optional)
- Daily Parts Delivery: To a secure by-box location near your home
- Pre-Planned Routes: Minimise downtime and maximise efficiency
- Annual Leave: Up to 33 days (including bank holidays)
- Company Pension Scheme
- Death-in-service benefit (3x salary)
- Ongoing Training & Development with clear progression pathways
- No Sales Targets: We don't set consumables targets
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Smart Job Management: Access to market-leading software to receive jobs, order parts, and plan your day with ease
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Gas Qualified White Goods Engineer – Ipswich [PAS213] employer: Pacifica
Pacifica, located in the heart of Houghton-le-Spring, is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture that values teamwork and innovation, employees enjoy comprehensive benefits and opportunities for development, making it an ideal place for those seeking meaningful and rewarding employment in the claims handling sector.
