At a Glance
- Tasks: Learn to repair and maintain household appliances while visiting customers' homes.
- Company: Join Highland Appliances, a trusted name in appliance repair with over 30 years of experience.
- Benefits: Enjoy a competitive salary, full training, mentorship, and 30 days annual leave.
- Other info: No sales targets, just focus on repairs and continuous learning.
- Why this job: Kickstart your career in a growing industry with hands-on experience and job security.
- Qualifications: A mechanical or electrical mindset and a passion for problem-solving.
The predicted salary is between 26500 - 27000 € per year.
Highland Appliances Trainee White Goods Engineer – Field Based – Full Training Provided – Inverness and surrounding areas
Salary: £26,500 to £27,000 Permanent, Full-time | 40 hours per week | Van, Tools & Training Provided
Applicants must be based within the following postcode areas IV1-IV16 or IV30-IV36
Kickstart a New Career in Appliance Repair
Whether you're starting fresh or changing careers, all you need is a mechanical or electrical mindset. We'll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer. Join Highland Appliances as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long-term, rewarding career repairing household appliances.
About Highland Appliance Services
Highland Appliance Services is a well-established domestic appliance repair company with over 30 years’ experience. We specialise in the repair and maintenance of high-quality household appliances across the Highlands, Skye, Strathspey and Moray. We work with leading manufacturers including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch, and pride ourselves on delivering a fast, reliable and professional service to customers in their homes. Due to continued growth, we are now looking to expand our field service team.
What You Will Do
- Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
- Using your mechanical or electrical mindset to troubleshoot and solve problems on-site
- Recording and managing job details using our in-house engineer software
- Following guidance from your mentor while building your skills and confidence
- Providing excellent customer service, explaining repairs clearly and professionally
- Continuously developing your technical skills through structured training and on-the-job experience
What We Offer You
- Salary: £26,500 to £27,000 per annum (depending on experience) – with a pay review once you're signed off training
- City & Guilds Assured Training Programme
- Purpose-built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Pension scheme
- Death-in-service benefit (3x salary)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home
What We're Looking For
- A mechanical or electrical mindset – comfortable using hand tools and solving problems
- Enthusiasm – motivated to power through challenges
- Confidence – able to work alone in customers’ homes and provide great service
- Communication skills – clear, friendly, and professional with customers
- A can-do attitude – driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
Extra Perks
- Van stock automatically replenished
- Easy-to-use engineer software
- No sales targets – focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.
Trainee White Goods Engineer - Highland Appliances Inverness [HIG002] employer: Pacifica
Highland Appliances is an exceptional employer, offering a supportive work culture where you can kickstart your career as a Trainee White Goods Engineer. With full City & Guilds Assured training, mentorship from experienced engineers, and a comprehensive benefits package including 30 days annual leave and a pension scheme, you'll have ample opportunities for personal and professional growth while enjoying the flexibility of field-based work across the beautiful Highlands.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - Highland Appliances Inverness [HIG002]
✨Tip Number 1
Get to know the company! Research Highland Appliances and their values. When you show up for an interview, drop in some knowledge about their services or recent achievements. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your troubleshooting skills! Since this role is all about fixing appliances, brush up on your mechanical or electrical knowledge. Maybe even try to fix a small appliance at home to demonstrate your hands-on skills during the interview.
✨Tip Number 3
Be ready to chat about customer service! This job involves visiting customers’ homes, so think of examples where you’ve provided great service or solved problems. Show them you can communicate clearly and professionally.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee White Goods Engineer - Highland Appliances Inverness [HIG002]
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the role! Share why you're excited about becoming a Trainee White Goods Engineer and how your mechanical or electrical mindset fits into that. We love seeing genuine interest!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with what we're looking for, like problem-solving abilities or customer service experience. A personalised CV stands out!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Before the interview, brush up on your knowledge of household appliances. Familiarise yourself with common issues and repairs for washing machines, dishwashers, and other white goods. This will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Problem-Solving Skills
Prepare to discuss examples from your past where you've successfully solved problems, especially in mechanical or electrical contexts. Highlighting your troubleshooting abilities will demonstrate that you have the right mindset for this role.
✨Practice Your Customer Service Approach
Since you'll be working directly with customers, think about how you would explain repairs or issues clearly and professionally. Practising scenarios where you provide excellent customer service can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the training programme or mentorship opportunities. This shows your enthusiasm for learning and commitment to growing within the company, which Highland Appliances values highly.
