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- Tasks: Repair domestic appliances and manage your own daily workload with excellent customer service.
- Company: Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Competitive salary, uncapped bonuses, company van, and 30 days annual leave.
- Other info: Join a supportive team with clear progression opportunities and ongoing mentorship.
- Why this job: No prior experience needed; full training provided for a stable, rewarding career.
- Qualifications: Must be ACS qualified (CCN1 & CKR1) with strong communication skills.
The predicted salary is between 35500 - 36000 £ per year.
Gas Engineer / Domestic Appliance Engineer - Full Training Provided
Location: North East London & surrounding areas
Salary: £35,500 - £36,000 (depending on experience) + OTE up to £50,000 per annum
Start date: 11/05/2026
Gas Engineer? Ready to expand your skills into White Goods? Pacifica is recruiting a qualified Gas Engineer in North East London to retrain as a Domestic Appliance Engineer. If you hold CCN1 & CKR1, this is a fantastic opportunity to build a long‑term career in a growing industry with full training, strong earning potential, and no prior white goods experience required.
What's On Offer
- £35,500 - £36,000 basic salary (including £7,000 per annum London weighting for engineers that live within the inner M25 area)
- OTE up to £50,000 per annum (uncapped bonus scheme)
- Company van & fuel card (optional private use)
- 30 days annual leave (including 8 bank holidays)
- Pension scheme
- Tools, tablet, uniform & PPE provided
Why join Pacifica?
- No white goods experience required – full training provided
- Stable, growing industry with long‑term career security
- Clear progression opportunities
- Mentorship from experienced engineers
Training & Development
- City & Guilds Assured Training Programme
- Purpose‑built training centre in the North East of England
- Full training on domestic appliance repair including washing machines, tumble dryers, dishwashers, refrigeration, electric cookers, gas cookers and gas hobs
- Hands‑on practical learning with real equipment
- Ongoing mentorship from experienced engineers
Tools & Equipment Provided
- Company van & fuel card
- Tools, tablet & uniform supplied
- Everything needed to succeed from day one
Rewards & Benefits
- Industry‑leading bonus scheme
- Death in service benefit (3× salary)
- Monthly cash prize draw
- Retail discount portal access
- Complimentary appliance cover for your home appliances
- Company pension scheme
The role
- Repairing domestic appliances in customers' homes
- Managing your own daily workload
- Delivering excellent customer service
- Using tablet‑based systems to complete jobs efficiently
- Pre‑planned jobs
What We're Looking For
- ACS qualified (CCN1 & CKR1) – essential
- Practical, hands‑on background
- Electrical/mechanical mindset
- Basic understanding of electrical systems
- Strong communication skills
- Excellent customer service skills
- Full UK manual driving licence (max 6 points)
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care. Apply today and take the next step in your engineering career with full training and strong earning potential.
Trainee White Goods Engineer (Gas Qualified) - North East London [SE20] in Ilford employer: Pacifica
Contact Detail:
Pacifica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee White Goods Engineer (Gas Qualified) - North East London [SE20] in Ilford
✨Tip Number 1
Network like a pro! Reach out to fellow engineers, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up in the application process.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your hands-on experience and customer service skills, as these are key for the role.
✨Tip Number 3
Don’t just apply anywhere; target your applications! Use our website to find roles that match your skills and interests. Tailor your approach to show why you’re a perfect fit for Pacifica.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. It shows your enthusiasm for the role and reinforces your interest in joining the team.
We think you need these skills to ace Trainee White Goods Engineer (Gas Qualified) - North East London [SE20] in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experience, especially your gas qualifications like CCN1 & CKR1. We want to see how your background fits with the Domestic Appliance Engineer role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about retraining as a Domestic Appliance Engineer and how your hands-on experience can benefit Pacifica. Keep it personal and engaging!
Show Off Your Customer Service Skills: Since this role involves delivering excellent customer service, make sure to mention any relevant experiences where you've gone above and beyond for customers. We love to see that passion for service!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at Pacifica!
How to prepare for a job interview at Pacifica
✨Know Your Stuff
Make sure you brush up on your gas engineering knowledge, especially around CCN1 and CKR1 qualifications. Familiarise yourself with common domestic appliances and their issues, as this will show your enthusiasm for the role and your readiness to learn about white goods.
✨Show Off Your Skills
Highlight any practical experience you have, even if it’s not directly related to white goods. Talk about your hands-on background and how it can translate into the new role. This is your chance to demonstrate your electrical/mechanical mindset!
✨Customer Service Matters
Pacifica values excellent customer service, so be prepared to discuss how you've handled customer interactions in the past. Share specific examples that showcase your communication skills and ability to manage customer expectations.
✨Ask Questions
Prepare some thoughtful questions about the training programme and career progression opportunities. This shows your genuine interest in the role and helps you understand how you can grow within the company.