At a Glance
- Tasks: Lead HR operations and drive employee engagement in a dynamic environment.
- Company: Join Pacifica, the UK's largest domestic appliance repair company.
- Benefits: Enjoy 30 days annual leave, employee discounts, and a monthly recognition scheme.
- Other info: Be part of a carbon-neutral company committed to sustainability.
- Why this job: Make a real impact on people strategy and development in a fast-growing organisation.
- Qualifications: CIPD Level 5 or 7 and at least 3 years of HR management experience.
The predicted salary is between 40000 - 43000 £ per year.
Salary: £40,000 - £43,000 per annum, depending on experience and qualifications
Location: Houghton le Spring - Office-based role (commuting required)
Hours: Monday - Friday, 9am-5pm (37.5 hours/week)
Join Pacifica and lead HR operations for one of the UK's largest domestic appliance repair companies. We are seeking an experienced HR professional to manage our HR function, advise senior management, and drive employee engagement. This role offers the chance to develop people management practices, support a high-performing team, and make a visible impact across the business. You may be required to work additional hours from time to time to meet the objectives of this role.
Key Responsibilities- Lead the day-to-day HR operations and team management
- Support recruitment, workforce planning, and onboarding
- Maintain HR policies in line with employment law
- Provide coaching, guidance, and support to managers
- Manage employee relations, absence, disciplinary, and grievance cases
- Administer maternity, paternity, and parental leave processes
- Conduct exit interviews and track trends
- Maintain learning and HR databases
- CIPD Level 5 minimum or Level 7 (and to have held this qualification for at least 3 years)
- At least 3 years' experience managing a HR team or department
- Strong knowledge of employment law, TUPE, and HR best practice
- Excellent verbal and written communication skills
- Professional, reliable, and able to handle confidential information
- Able to thrive in a fast-paced, evolving environment
- Full UK Driving Licence required as the role will involve travel to other Pacifica sites as and when required
- Lead and develop a skilled HR team
- Work closely with senior management on people strategy
- Shape employee engagement and development
- Make a visible impact in a dynamic, fast-growing organisation
- 30 days annual leave (including 8 bank holidays)
- Death-in-service benefit (3x salary)
- Employee discounts via company retail portal
- Monthly recognition scheme: cash prize draw
- Complimentary appliance cover for your own home appliances
- Free on site parking
About Pacifica: Founded in 2003 and united under the Pacifica brand in 2005, we have grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core team of directly employed, experienced engineers, sales, and support staff, our services include repairs in and out of guarantee, warranty products, spares warehousing, and product replacement. Pacifica carries out over 370,000 domestic appliance repairs every year and employs over 200 engineers nationwide and over 450 employees on payroll. We are a carbon‑neutral company committed to reaching net‑zero by 2035. Our Purpose: Keeping households running while protecting the environment. Our Vision: Caring for our customers' appliances for a sustainable future.
Apply today if you are a proactive HR leader ready to drive strategy, engagement, and growth.
HR Manager in Houghton-Le-Spring employer: Pacifica
Pacifica is an exceptional employer that prioritises employee engagement and development, offering a supportive work culture where HR professionals can thrive. With competitive benefits such as 30 days of annual leave, a monthly recognition scheme, and opportunities to shape people strategy in a dynamic environment, you will have the chance to make a significant impact while working alongside a skilled team in Houghton le Spring.
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager in Houghton-Le-Spring
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Pacifica!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Pacifica.
We think you need these skills to ace HR Manager in Houghton-Le-Spring
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Pacifica. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Pacifica and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Pacifica. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Pacifica's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Pacifica
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Pacifica.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Pacifica will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Pacifica and how you would contribute to adapting HR strategies.
