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- Tasks: Diagnose and repair domestic appliances while delivering top-notch customer service.
- Company: Join a leading company in the white goods repair sector with a focus on professionalism.
- Benefits: Competitive salary, uncapped bonuses, sign-on bonus, and a modern company van.
- Why this job: Make a real difference in customers' lives while enjoying great perks and training opportunities.
- Qualifications: 2+ years in white goods repair and knowledge of major appliances required.
- Other info: Enjoy up to 33 days' holiday and ongoing professional development.
The predicted salary is between 27000 - 36000 £ per year.
White Goods Engineer - Field Based - Gloucester | Up to £50,000 OTE | £1,500 Sign-On Bonus | Van, Bonus & Much More
Location: Gloucester & surrounding areas
Job Type: Full-Time, Permanent
Salary: £27,000 - £36,000 basic + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters
What You'll Do
- Diagnose and repair at least four of the core domestic appliance types in customers' homes
- Deliver excellent customer service during on-site visits
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica's high standards in professionalism, reliability and safety
What You'll Need
- Minimum 2 years' experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You'll Get
- Competitive basic salary: £27,000 - £36,000 (based on experience & skill set)
- Uncapped performance bonus - OTE up to £50,000+
- £1,500 sign-on bonus
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days' holiday
White Goods Engineer - Field Service - Gloucester [PAS155] employer: Pacifica
Contact Detail:
Pacifica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer - Field Service - Gloucester [PAS155]
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods industry and let them know you're on the hunt for a new role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance jobs to keep your skills sharp and show potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on common questions specific to white goods engineering. Practice explaining your past experiences and how they relate to diagnosing and repairing appliances – confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it gives you a better chance to stand out in the crowd.
We think you need these skills to ace White Goods Engineer - Field Service - Gloucester [PAS155]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the white goods repair sector. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your expertise in diagnosing and repairing appliances!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the White Goods Engineer role. Share specific examples of your past work and how you’ve delivered excellent customer service in the field.
Show Off Your Soft Skills: While technical skills are crucial, we also value professionalism and reliability. Make sure to mention any experiences where you’ve gone above and beyond for customers or maintained high standards in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, fridge/freezers, and more. This will show that you’re not just familiar with the products but also passionate about them.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations and what you did to ensure customer satisfaction.
✨Familiarise Yourself with the Software
The job mentions using intuitive software to manage your day. If you have experience with similar tools, be ready to discuss them. If not, do a bit of research on common field service management software to show your willingness to learn and adapt.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
