Field-Based White Goods Engineer - North London [PAS150]

White Goods Engineer – Field Service – North London [PAS150]

White Goods Engineer – Field Based – North London | Up to £50,000 OTE

£1,500 Sign-On Bonus | Van, Bonus & Much More

Location: North London – We\’re looking for candidates in any of the following postcode areas: N, NW, W, UB, HA, E

Job Type: Full-Time, Permanent

Salary: £34,000 – £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)

Bonus: £1,500 sign-on bonus available for new starters

About The Role

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods-including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens-directly in customers\’ homes. Covering North London and surrounding areas, you\’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.

What You\’ll Do

• Diagnose and repair at least four of the core domestic appliance types in customers\’ homes
• Deliver excellent customer service during on-site visits
• Use intuitive software to manage your day, order parts and access job information
• Maintain Pacifica\’s high standards in professionalism, reliability and safety

What You\’ll Need

• Minimum 2 years\’ experience in the white goods repair sector in a field based capacity
• Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
• Full UK manual driving licence (max 6 points)

What You\’ll Get

• Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
• Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
• Uncapped performance bonus – OTE up to £50,000+
• £1,500 sign-on bonus
• Modern company van with fuel card and optional private use
• Tools, uniform, PPE, and tablet provided
• Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
• Up to 33 days\’ holiday including bank holidays
• Company pension and Death in Service benefit (3x salary)
• Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
• Daily parts delivery to a secure by-box near your home
• Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
• Market-leading job management software

About Pacifica

Founded in 2003, Pacifica is the UK\’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

Our Purpose

To keep households running while protecting the environment.

Our Vision

To care for our customers\’ appliances for a more sustainable world.

At Pacifica, you\’re not just an engineer – you\’re a trusted professional and a valued part of our national team.

We work with a small selection of the world\’s leading manufacturers, including: Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.

Apply Now

Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign-on bonus.

Not in the right area for this vacancy?

You can register your interest, and we\’ll be in touch when a role becomes available near you: business.pacifica.co.uk/careers.

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