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- Tasks: As a Domestic Appliance Engineer, you'll diagnose and repair appliances in customers' homes.
- Company: Pacifica is a leading UK provider of domestic appliance support, committed to sustainability.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and a great work-life balance with up to 33 days off.
- Why this job: Join a supportive team focused on service excellence and environmental impact while advancing your career.
- Qualifications: You need at least 2 years of experience in white goods repair and strong problem-solving skills.
- Other info: Full training provided, plus perks like a company van, tools, and a pension scheme.
The predicted salary is between 22700 - 30240 £ per year.
Domestic Appliance Engineer – Aberdeen
Pacifica is one of the UK’s largest providers of outsourced support and repair of domestic appliances.
Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
Our Purpose
We exist to keep households running while protecting the environment.
Our Vision
We are proud to care for our customers’ appliances for a more sustainable world.
About The Role
As an experienced field-based domestic appliance engineer, you will be provided with the tools to win and succeed. Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer. Every day you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams who together and independently work productively to repair our customers’ appliances in their homes.
About You
You’ll be an experienced Domestic Appliance Engineer with a proven background in white goods repair. You’ll work collaboratively with our teams to deliver a first-class service to our customers, be a good communicator with a can-do attitude, enthusiasm for problem-solving, and the passion and knowledge to repair our customers’ appliances first time. You must have a minimum of 2 years’ experience in the white goods repair sector in a field-based capacity and have up-to-date working knowledge in fault diagnosis and repair of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
You will receive a full company induction into the Pacifica family, then you are set for a great career with us.
Powering Pacifica
Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success. Pacifica is powered by our People; they’re at the heart of what we do. We recognise the value our people bring, that’s why we consistently improve and invest in specialised manufacture training, appliance test equipment, engineer PPE, and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely.
Benefits
What you will receive from us
- Competitive salary of £27,000 – £36,000 per annum depending on skill set and experience for a 40 hour week.
- Uncapped Bonus scheme available to increase your earnings.
- OTE of up to £50,000 per annum
- Working 8 hour day (usually 9am-5pm), Monday – Friday.
- Pre-planned routes and drive time is included.
- Intime daily parts delivery to a designated parts collection point local close to your location.
- Sign on Bonus
Additional Benefits
- Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.
- Company Pension scheme
- Private Van use (optional, subject to HMRC Tax rules)
- Up to 33 days annual holiday allowance including 8 bank holidays
- Wellbeing and fantastic work-life balance
- Excellent opportunities for progression and promotion within our business.
- Death in service benefit at 3x salary
- Company online retailer saving portal
- Complimentary MAP – (Multi Appliance Protection) for your own home appliances.
- Costa card gift cards – monthly nominations by Team Managers
- Entry into Monthly Cash Prize Draw
- Van stock supplied and automatically replenished based on your personal usage.
- Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.
- Easy to use in-house engineer software for repair visits
- No Sales targets for customer consumables
- Pre-order against your own jobs
- Specialist manufacturer training
- We operate a City and Guilds Assured Training scheme, that will provide you with additional product upskilling if required, enabling you to expand your existing product skill set
- We work with a small selection of the world’s leading manufacturers, including: Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
We have a number of opportunities available nationally, so do you have what it takes? If so, we’d love to hear from you!
IMPORTANT
You will need to hold a full UK Manual Driving Licence with no more than 6 points.
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Domestic Appliance Engineer - Aberdeen [PAS046] employer: Pacifica
Contact Detail:
Pacifica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Appliance Engineer - Aberdeen [PAS046]
✨Tip Number 1
Make sure to highlight your hands-on experience with white goods repair during any conversations or interviews. Discuss specific appliances you've worked on and the types of issues you've successfully diagnosed and resolved.
✨Tip Number 2
Familiarize yourself with Pacifica's commitment to sustainability and carbon neutrality. Being able to discuss how your work as a Domestic Appliance Engineer contributes to these goals can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Pacifica, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills in practical scenarios. Think of examples where you've had to troubleshoot complex issues and be ready to share these experiences during your discussions with us.
We think you need these skills to ace Domestic Appliance Engineer - Aberdeen [PAS046]
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in white goods repair, particularly with washing machines, tumble dryers, dishwashers, refrigeration, and cookers. Use specific examples to demonstrate your expertise and problem-solving skills.
Showcase Your Communication Skills: Since the role requires good communication and a can-do attitude, include examples of how you've effectively communicated with customers or team members in previous roles. This will show that you can work collaboratively and deliver excellent service.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with Pacifica's values and mission. Mention your commitment to sustainability and how you can contribute to their goal of reaching net-zero carbon by 2035.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field-based role.
How to prepare for a job interview at Pacifica
✨Show Your Technical Expertise
Be prepared to discuss your experience with white goods repair in detail. Highlight specific appliances you've worked on and any challenges you've overcome. This will demonstrate your technical knowledge and problem-solving skills.
✨Emphasize Team Collaboration
Since the role involves working collaboratively with other engineers, share examples of how you've successfully worked in a team environment. Discuss how you communicate effectively and contribute to service excellence.
✨Demonstrate Your Passion for Sustainability
Pacifica is focused on creating a sustainable future. Express your commitment to environmental responsibility and how you can contribute to their goal of reaching net-zero carbon by 2035.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company culture, training opportunities, and the tools provided for engineers. This will reflect your enthusiasm for joining the Pacifica team.
