At a Glance
- Tasks: Learn to repair and maintain household appliances while visiting customers' homes.
- Company: Join Pacifica, a leading provider of domestic appliance repairs in the UK.
- Benefits: Competitive salary, full training, company van, and 30 days annual leave.
- Other info: Enjoy job security, ongoing training, and a friendly work environment.
- Why this job: Kickstart your career with hands-on training and mentorship in a growing industry.
- Qualifications: Mechanical or electrical mindset and a full UK driving licence required.
The predicted salary is between 33500 - 34000 £ per year.
Trainee White Goods Engineer - Field Based - Full Training Provided - South East London
Salary: £33,500 to £34,000 - salary reviewed once you're signed off training
Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided
We are looking for candidates that live in either the SE or CR postcode areas.
Start date: 15/06/26
Kickstart a New Career in Appliance Repair
Whether you're starting fresh or changing careers, all you need is a mechanical or electrical mindset. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer - Field Based.
Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long‑term, rewarding career repairing household appliances.
What You Will Do
- Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers' homes to diagnose issues and carry out repairs safely and efficiently
- Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
- Recording and managing job details using our in‑house engineer software
- Following guidance from your mentor while building your skills and confidence
- Providing excellent customer service, explaining repairs clearly and professionally
- Continuously developing your technical skills through structured training and on‑the‑job experience
What We Offer You
- Salary: £33,500 to £34,000 (depending on experience) (Inclusive of £7,000 per annum London weighting for engineers living within the inner M25 area) - salary reviewed once you're signed off training
- City & Guilds Assured Training Programme (all costs covered)
- Purpose‑built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Pension scheme & industry‑leading bonus scheme
- Death‑in‑service benefit (3× salary)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home
About Pacifica
Pacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.
Our Purpose: Keeping households running while protecting the environment
Our Vision: Caring for our customers’ appliances for a sustainable future
What We're Looking For
- A mechanical or electrical mindset - comfortable using hand tools and solving problems
- Enthusiasm - motivated to power through challenges
- Confidence - able to work alone in customers’ homes and provide great service
- Communication skills - clear, friendly, and professional with customers
- A can‑do attitude - driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
Extra Perks
- Van stock automatically replenished
- Daily spare parts delivered to local ByBox lockers
- Easy‑to‑use engineer software
- No sales targets - focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer - Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.
Trainee White Goods Engineer - South East London[SE37] in Croydon employer: Pacifica
Pacifica is an excellent employer for aspiring Trainee White Goods Engineers, offering a comprehensive City & Guilds Assured training programme and mentorship from experienced engineers to ensure your success in the field. With a strong commitment to employee growth, a supportive work culture, and a range of benefits including a company van, tools, and generous annual leave, you'll find a rewarding career path that not only values your contributions but also prioritises sustainability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - South East London[SE37] in Croydon
✨Tip Number 1
Get to know the company! Research Pacifica and understand their values, especially their commitment to sustainability. This will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be working directly with customers, being clear and friendly is key. Try role-playing common scenarios with a friend to build your confidence before the interview.
✨Tip Number 3
Show off your mechanical or electrical mindset! Be ready to discuss any relevant experience or projects you've worked on. Even if it's just tinkering with appliances at home, it can demonstrate your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Pacifica team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee White Goods Engineer - South East London[SE37] in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any mechanical or electrical experience you have. We want to see how your skills align with the role of a Trainee White Goods Engineer, so don’t be shy about showcasing relevant projects or coursework!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're excited about this opportunity and how your mindset fits with our mission at Pacifica. Keep it friendly and professional, just like we are!
Show Enthusiasm:We love candidates who are genuinely excited about the role! In your application, let us know what motivates you to pursue a career in appliance repair and how you plan to tackle challenges head-on.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Familiarise yourself with common household appliances like washing machines and dishwashers. Understanding how they work and the typical issues they face will show your mechanical or electrical mindset during the interview.
✨Show Enthusiasm
Express your eagerness to learn and grow in the role. Share any relevant experiences or projects that demonstrate your passion for problem-solving and working with tools, as this will resonate well with the interviewers.
✨Practice Communication Skills
Since you'll be interacting with customers, practice explaining technical concepts in simple terms. Role-play scenarios where you diagnose an appliance issue and explain the solution clearly and professionally.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and mentorship opportunities. This shows your genuine interest in the role and helps you understand how Pacifica supports its engineers in their career journey.
