At a Glance
- Tasks: Learn to repair and maintain household appliances while visiting customers' homes.
- Company: Join Pacifica, a leading provider of domestic appliance repairs in the UK.
- Benefits: Competitive salary, full training, company van, and 30 days annual leave.
- Other info: Enjoy job security, ongoing training, and no sales targets.
- Why this job: Kickstart your career with hands-on training and mentorship in a growing industry.
- Qualifications: Mechanical or electrical mindset and a can-do attitude required.
The predicted salary is between 26500 - 34000 £ per year.
Field Based - Full Training Provided - Essex
Salary: £26,500 to £34,000 - salary reviewed once you’re signed off training
Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided
We are looking for candidates that live in the following postcode areas CM/RM/SS/IG
Start date - 15/06/26
Kickstart a New Career in Appliance Repair
Whether you’re starting fresh or changing careers, all you need is a mechanical or electrical mindset. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer - Field Based. Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long‑term, rewarding career repairing household appliances.
What You Will Do
- Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
- Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
- Recording and managing job details using our in‑house engineer software
- Following guidance from your mentor while building your skills and confidence
- Providing excellent customer service, explaining repairs clearly and professionally
- Continuously developing your technical skills through structured training and on‑the‑job experience
What We Offer You
- Salary: £26,500 to £34,000 (depending on experience and location) – salary reviewed once you’re signed off training
- City & Guilds Assured Training Programme (all costs covered)
- Purpose‑built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Pension scheme & industry‑leading bonus scheme
- Death‑in‑service benefit (3x salary)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home
About Pacifica
Pacifica is one of the UK’s largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.
Our Purpose: Keeping households running while protecting the environment
Our Vision: Caring for our customers’ appliances for a sustainable future
What We’re Looking For
- A mechanical or electrical mindset – comfortable using hand tools and solving problems
- Enthusiasm – motivated to power through challenges
- Confidence – able to work alone in customers’ homes and provide great service
- Communication skills – clear, friendly, and professional with customers
- A can‑do attitude – driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
Extra Perks
- Van stock automatically replenished
- Daily spare parts delivered to local ByBox lockers
- Easy‑to‑use engineer software
- No sales targets – focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You’ll never be stuck behind a desk, and you’ll always be learning.
Trainee White Goods Engineer - Essex [SE35] in Chelmsford employer: Pacifica
Pacifica is an excellent employer for aspiring Trainee White Goods Engineers, offering a comprehensive City & Guilds Assured training programme and mentorship from experienced engineers. With a commitment to employee growth, a supportive work culture, and benefits such as a company van, tools, and generous annual leave, Pacifica provides a rewarding environment for those looking to build a long-term career in appliance repair while contributing to a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - Essex [SE35] in Chelmsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pacifica. Understand our values and what we stand for. This will help you connect with us during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to mechanical or electrical problem-solving. We want to see how you think on your feet, so don’t be afraid to showcase your skills and mindset!
✨Tip Number 3
Show off your enthusiasm! We love candidates who are excited about learning and growing. Share your passion for appliances and how you can contribute to keeping households running smoothly. Your energy can really make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds. Plus, it shows you’re keen on the role and appreciate the opportunity!
We think you need these skills to ace Trainee White Goods Engineer - Essex [SE35] in Chelmsford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Mention any relevant experiences or interests that highlight your mechanical or electrical mindset. We love candidates who are excited about starting a new career in appliance repair.
Tailor Your CV:Make sure your CV is tailored to the Trainee White Goods Engineer position. Highlight any skills or experiences that relate to troubleshooting, customer service, or using hand tools. We want to see how you fit into our team!
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that explains why you’re interested in this role and how you can contribute to our mission at Pacifica. We appreciate candidates who take the time to connect with us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Familiarise yourself with common household appliances like washing machines and dishwashers. Understanding their basic functions and common issues will help you impress during the interview, showing that you have a genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled mechanical or electrical problems in the past. Whether it's fixing a gadget or troubleshooting an issue, demonstrating your problem-solving mindset will resonate well with the interviewers.
✨Practice Your Customer Service Approach
Since you'll be visiting customers' homes, practice how you would communicate repairs clearly and professionally. Role-playing scenarios can help you feel more confident in providing excellent customer service during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and mentorship opportunities. This shows your enthusiasm for learning and growing within the company, which is exactly what they’re looking for in a Trainee White Goods Engineer.
