At a Glance
- Tasks: Diagnose and repair domestic appliances while delivering top-notch customer service.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn up to £50,000+ with a competitive salary and uncapped bonuses.
- Other info: Enjoy ongoing training, modern tools, and a clear path for career development.
- Why this job: Make a real difference in people's homes while enjoying a supportive work culture.
- Qualifications: 2 years' experience in white goods repair and a full UK driving licence required.
The predicted salary is between 32000 - 41000 € per year.
Overview
White Goods Engineer - Field Based - Bristol | Up to £50,000 OTE.
Location: Bristol & surrounding areas (ideally within BS1-BS15 postcode).
Job Type: Full-Time, Permanent.
Salary: £32,000 - £41,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+).
Bonus: £1,500 sign-on bonus available for new starters.
What You'll Do
- Diagnose and repair at least four of the core domestic appliance types in customers' homes (washing machines, tumble dryers, dishwashers, refrigerators, electric ovens).
- Deliver excellent customer service during on-site visits.
- Use intuitive software to manage your day, order parts and access job information.
- Maintain Pacifica's high standards in professionalism, reliability and safety.
What You'll Need
- Minimum 2 years' experience in the white goods repair sector in a field-based capacity.
- Up-to-date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
- Full UK manual driving licence (max 6 points).
What You'll Get
- Competitive basic salary: £32,000 - £41,000 (based on experience & skill set).
- Salary includes £5,000 per annum high cost living allowance for candidates living within the BS postcode area.
- Uncapped performance bonus - OTE up to £50,000+
- £1,500 sign-on bonus
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses for additional product upskilling if required
- Up to 33 days' holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, monthly cash prize draw, and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
- Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose & Vision
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer - you're a trusted professional and a valued part of our national team.
Manufacturers We Work With
Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year - plus a £1,500 sign-on bonus.
Note
If you are not in the right area for this vacancy, you can register your interest and we'll be in touch when a role becomes available near you.
Field Service White Goods Engineer – Bristol [PAS171] employer: Pacifica
Pacifica is an exceptional employer, offering a competitive salary package and a supportive work culture that prioritises employee development and well-being. With ongoing training opportunities, a generous holiday allowance, and unique perks like free appliance protection for your home, working as a Field Service White Goods Engineer in Bristol not only provides financial rewards but also fosters a sense of community and purpose within a leading company dedicated to sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service White Goods Engineer – Bristol [PAS171]
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods repair sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with specific appliances, make sure to highlight that in conversations. Bring up your troubleshooting successes and how you’ve delivered top-notch customer service in the past.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets noticed by the right people at Pacifica. Plus, you’ll be in the loop for any updates or new roles that pop up.
✨Tip Number 4
Prepare for interviews by brushing up on common questions related to white goods repairs. Think about scenarios where you’ve had to diagnose tricky issues or handle difficult customers, and be ready to share those stories!
We think you need these skills to ace Field Service White Goods Engineer – Bristol [PAS171]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with white goods repair. We want to see that you've got hands-on experience with at least four of the core appliances mentioned in the job description.
Show Off Your Customer Service Skills:Since you'll be working directly with customers, it's important to showcase any previous customer service experience. We love candidates who can demonstrate their ability to deliver excellent service on-site.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it's relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Pacifica
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other appliances. Highlight specific repairs you've done and any challenges you've faced.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will show you're a great fit for Pacifica's values.
✨Familiarise Yourself with the Software
Get to know the intuitive software used for managing jobs and ordering parts. If possible, research similar tools or even practice with any available demo versions. Being able to demonstrate your tech-savviness during the interview will set you apart from other candidates.
✨Prepare Questions About the Company
Have a few thoughtful questions ready about Pacifica’s culture, training opportunities, and their approach to sustainability. This shows your genuine interest in the company and helps you assess if it’s the right fit for you too.
