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- Tasks: Repair domestic appliances like washing machines and dishwashers across Twickenham.
- Company: Join Pacifica, a leading UK domestic appliance repair specialist with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, company van, uncapped bonuses, and up to 33 days holiday.
- Why this job: Be part of a nationwide team making a positive impact while enjoying excellent work-life balance.
- Qualifications: Minimum 2 years experience in appliance repairs and a full UK driving licence required.
- Other info: Ongoing training with top brands and a sign-on bonus available.
The predicted salary is between 28000 - 36000 £ per year.
Join Pacifica - One of the UK's Leading Domestic Appliance Repair Specialists.
Are you an experienced Domestic Appliance Engineer or White Goods Technician? Looking for a role with excellent earning potential, industry-leading training, and great work-life balance? This is your chance to join Pacifica, a trusted, nationwide brand completing over 350,000 repairs each year.
The Role:
We're hiring a field-based engineer to carry out repairs on domestic appliances across Twickenham and surrounding areas. You'll attend pre-planned appointments with parts delivered to a Bybox pick up point close to your home, backed by support from our technical and service teams.
Key Responsibilities:
- Competent in fault diagnosis and repair of at least 4 of the following appliances: washing machines, dishwashers, refrigeration, tumble dryers and electric cookers.
- Manage your day via Pacifica's user-friendly engineer software.
- Deliver a first-class customer experience.
- Collaborate with our regional support team and service desk.
What We're Looking For:
- Minimum 2 years' experience in white goods/appliance repairs.
- Up to date working knowledge in fault diagnosis and repair of at least 4 major appliance types.
- Field-based repair experience essential.
- A professional attitude and passion for solving problems.
Salary & Benefits:
- Basic Salary: £34,000 - £43,000 (dependent on skillset & experience) *(inclusive of £7,000 per annum London Weighting for engineers living within the inner M25 area).
- OTE: Up to £50,000 per year.
- Bonus Scheme: Uncapped to increase your earnings.
- Working Hours: Monday to Friday, 8-hour day (typically 9am-5pm).
- Pre-planned routes, drive time is included.
- Sign-on Bonus Available.
Package Includes:
- Fully equipped Company Van (with optional private use).
- Fuel card, tools, uniform, PPE, and tablet device.
- Daily parts delivery to local collection points.
- Up to 33 days' holiday (including bank holidays).
- Pension Scheme + Death in Service Benefit (3x salary).
- Free Multi Appliance Protection cover for your own home domestic appliances.
- Monthly employee rewards - cash prize draw, and more.
- Ongoing manufacturer training with brands like Electrolux, LG, AEG, Zanussi, Hisense.
- City & Guilds Assured Training- to upskill your existing skillset.
About Pacifica:
Pacifica is one of the UK's largest domestic appliance repair providers. With over 250 engineers, we're a Carbon Neutral Company committed to delivering high-quality repairs while reducing our environmental impact.
Our Purpose:
We exist to keep households running while protecting the environment.
Our Vision:
We are proud to care for our customers' appliances for a more sustainable world. At Pacifica, you're more than just an engineer - you're part of a nationwide team making a difference every day.
IMPORTANT:
You will need to hold a full UK Manual Driving Licence with no more than 6 points.
If you're an experienced Domestic Appliance Engineer, Appliance Repair Technician, or White Goods Engineer ready for your next step, we'd love to hear from you. Apply today and start your journey with Pacifica.
White Goods Engineer – Domestic Appliance Repair- Twickenham [PAS073] employer: Pacifica Group
Contact Detail:
Pacifica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer – Domestic Appliance Repair- Twickenham [PAS073]
✨Tip Number 1
Familiarise yourself with the specific appliances mentioned in the job description, such as washing machines and dishwashers. Having hands-on experience or knowledge about these appliances will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Pacifica to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've successfully diagnosed and repaired appliances in the past. Be ready to share specific examples that demonstrate your expertise and customer service skills.
✨Tip Number 4
Research Pacifica's commitment to sustainability and their carbon-neutral status. Showing that you align with their values can make a positive impression and demonstrate your genuine interest in the role.
We think you need these skills to ace White Goods Engineer – Domestic Appliance Repair- Twickenham [PAS073]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with domestic appliances, particularly the types mentioned in the job description. Emphasise your fault diagnosis skills and any relevant training you've received.
Craft a Compelling Cover Letter: In your cover letter, express your passion for appliance repair and customer service. Mention specific experiences that demonstrate your problem-solving abilities and how you align with Pacifica's values.
Highlight Relevant Experience: Clearly outline your previous roles related to white goods or appliance repairs. Include details about the types of appliances you've worked on and any field-based experience that showcases your ability to manage your time effectively.
Show Enthusiasm for Training: Mention your eagerness to participate in ongoing training and development opportunities. Highlight any previous training you've undertaken and how it has prepared you for this role at Pacifica.
How to prepare for a job interview at Pacifica Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with at least four types of domestic appliances, such as washing machines and dishwashers. Be prepared to discuss specific repairs you've completed and the diagnostic methods you used.
✨Demonstrate Problem-Solving Abilities
Pacificas values engineers who are passionate about solving problems. Prepare examples of challenging repair situations you've faced and how you resolved them, showcasing your analytical skills and resourcefulness.
✨Familiarise Yourself with Company Values
Understand Pacifica's commitment to sustainability and customer service. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of keeping households running while protecting the environment.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
