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- Tasks: Become a hero by fixing domestic appliances and learning on the job with expert mentors.
- Company: Join Pacifica, a leading UK provider of appliance repair services committed to sustainability.
- Benefits: Enjoy a competitive salary, 30 days holiday, and perks like a company van and training.
- Why this job: Kickstart your career in a growing industry while making a positive impact on the environment.
- Qualifications: Ideal candidates are practical, enthusiastic, confident, and possess good communication skills.
- Other info: No sales targets; just focus on learning and helping customers!
The predicted salary is between 25500 - 26000 £ per year.
Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer!
We are ideally looking for people with previous electrical/mechanical experience. We will build on your skill set by providing you with our industry-leading City and Guilds Assured training, enabling you to earn while you learn with your Domestic Appliance Field Service Engineer mentor - you will be a fully-fledged Domestic Appliance Field Service Engineer in no time!
Your Mentor: No Trainee should be without a mentor to guide them through the new challenges and unfamiliar territory that lie ahead - your mentor will support you along your new career path.
Purpose Built Training Facilities: You will receive second to none training at our purpose-built training facility in the North East of England, where our Domestic Appliance Field Service Repair Experts will teach you the unique set of skills you will need to embark on your new adventure. We will give you extensive training across the main appliance types including washers, tumble dryers, refrigeration, dishwashers, and electric cookers.
Tools, Equipment, Tablet, Van, and Uniform Provided: You will be supplied with your own uniform, tablet, tools of the trade, and your very own van and fuel card - everything you need to kickstart your new career.
Pacifica is one of the UK’s largest providers of outsourced support and repair of Domestic Appliances. Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
Our Purpose: We exist to keep households running while protecting the environment.
Our Vision: We are proud to care for our customers’ appliances for a more sustainable world.
We offer a competitive salary with wage increases throughout your training period providing you pass the relevant stages in the required time. Being a Domestic Appliance Field Service Engineer isn’t for everyone, we are looking for people with the right attitude, characteristics, and interests to take on the challenge. Do you have what it takes?
The ideal candidate will be both technically minded and customer focused, possessing the following personal attributes:
- Practically minded: You will be comfortable and competent when using hand tools, have an eye for detail and an aptitude for problem solving.
- Enthusiasm for the role: The job is not a walk in the park, we need to know you will power through when things get tough.
- Confidence: As the job entails working in customers’ homes, you must have the confidence to work alone and interact with customers on a daily basis.
- Can-do attitude: You need to be up for the challenge and strive for success.
- Driven: You must possess a desire to learn new skills and develop yourself.
- Great communicator: As you will be working directly with customers, communication skills are a must. You will be articulate and good with verbal and written English.
A variation of challenges makes for a more interesting life, we can assure you will never be bored working for Pacifica and in an industry which is going from strength to strength, there has never been a more exciting time to embark on a new career with us.
Benefits:
- Competitive salary of £25,500 - £26,000 per annum depending on experience for a 40 hour week.
- Company Pension scheme
- Bonus scheme to increase earnings
- Private Van use (optional, subject to HMRC Tax rules)
- 30 days annual holiday allowance including 8 bank holidays
- Wellbeing and fantastic work-life balance
- Excellent opportunities for progression and promotion within our business.
- Death in service benefit at 3x salary
- Company online retailer saving portal
- Complimentary MAP - (Multi Appliance Protection) for your own home appliances.
- Costa card gift cards - monthly nominations by Team Managers
- Entry into monthly Cash Prize draw
Additional Benefits:
- Van stock supplied and automatically replenished based on your personal usage.
- Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of unused parts via the same process.
- Easy to use in-house engineer software for repair visits
- No Sales targets for customer consumables
- Pre-order against your own jobs
- Specialist training
- Full UK Driving manual licence required with no more than 6 points.
Trainee Field Service Engineer - Brighton employer: Pacifica Group
Contact Detail:
Pacifica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer - Brighton
✨Tip Number 1
Familiarise yourself with common domestic appliances and their issues. Understanding how these appliances work and the typical problems they face will give you a head start in interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience with electrical or mechanical work, even if it's informal. This could include hobbies or projects that demonstrate your practical skills and problem-solving abilities, which are crucial for this position.
✨Tip Number 3
Prepare to discuss your customer service skills. Since you'll be working directly in customers' homes, showcasing your ability to communicate effectively and handle challenging situations will set you apart from other candidates.
✨Tip Number 4
Research Pacifica's commitment to sustainability and carbon neutrality. Being knowledgeable about the company's values and goals will not only impress during your interview but also align your personal values with theirs, making you a more attractive candidate.
We think you need these skills to ace Trainee Field Service Engineer - Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant electrical or mechanical experience you have. Emphasise skills that align with the role, such as problem-solving and practical abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to become a Domestic Appliance Field Service Engineer and how your background makes you a suitable candidate.
Showcase Communication Skills: Since the role involves interacting with customers, demonstrate your communication skills in your application. Use clear and articulate language, and consider including examples of past experiences where you effectively communicated with others.
Highlight Your Can-Do Attitude: The job requires resilience and a positive attitude. In your application, share instances where you've faced challenges and how you overcame them, showcasing your determination and drive to succeed.
How to prepare for a job interview at Pacifica Group
✨Show Your Practical Skills
Since the role requires a practical mindset, be prepared to discuss any previous experience with hand tools or mechanical work. Share specific examples of how you've solved problems in the past, as this will demonstrate your aptitude for the job.
✨Demonstrate Enthusiasm
The interviewers are looking for candidates who are genuinely excited about the role. Make sure to express your passion for learning and your commitment to overcoming challenges. A positive attitude can go a long way!
✨Communicate Clearly
As you'll be interacting with customers, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully communicated with others in a previous role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the training process, mentorship, and career progression within the company. This shows that you're not only interested in the position but also in how you can grow and contribute to the team.
