Senior SAP Support Analyst

We are currently seeking to recruit a Technical Analyst to join our Technology team based in London. The successful candidate will be responsible for providing support, build, and enforcing best security practices whilst working with our platform owners and Risk/compliance teams. The individual will be involved in projects and operational changes aligning to the overall business vision, priorities, and compliance strategies.

Role Responsibilities

• Act as liaison between the operations and finance towers in the areas of systems design, modifications, and troubleshooting.
• Support business users in development and delivery of end user and ongoing training and education programs.
• Provide technical leadership in the assessment, design, and implementation of SAP GRC security and IT risk solutions.
• Perform the role of GRC subject matter specialist including the ability to provide application support to internal/external project team members.
• Understanding of GRC configuration and security concepts and procedures.
• Gathered requirements for ECC role design and created / maintained authorizations for roles as part of SAP Security.
• Performed unit testing, executed HANA user provisioning, troubleshoot user authorization issues, and performed day-to-day user administration activities.
• Configured GRC Access Control modules, including ARA (Access Risk Analysis), ARM (Access Request Management), and EAM (Emergency Access Management).
• Extracted Firefighter Log reports through GRC and facilitated review by FF Controller.
• Conducted risk analysis and remediation activities, identifying, and addressing critical Segregation of Duties (SODs) issues.

Qualifications / Skills & Experience

• Previous GRC experience with recent exposure in GRC implementation project.
• Experience in user administration & role management.
• Analyze missing authorizations & troubleshoot authorization issues.
• Knowledge of various SUIM reports and critical authorizations.
• Day to day technical support and resolution of security issues.
• Working knowledge of Profile Generator (PFCG) to develop single, composite, and derived roles and ability to transport roles across the landscape.
• Good relationship skills and working with multiple stakeholders.
• Ability to configure GRC access control settings.
• Design custom rule sets based on customer requirements, maintain SOD ruleset, risks & functions definition as per the organization's needs.
• Create and develop mitigation controls and assign them to users that have risk violations.
• Knowledge of performing Segregation of Duties (SOD) analysis for users, roles.
• Ability to configure and maintain workflows and BRF+ workflows with different conditions for ARM.
• Knowledge of conducting User access reviews, SOD reviews and configure these review processes.

Competencies and Behaviours

• Collaborates well with all levels of the organization, including senior management.
• Good Communicator – succinctly communicates product vision to all stakeholders in a compelling and effective way.
• Decisive – makes effective customer centric decisions.
• Flexible – adapts and thrives under change and ambiguity in an independent and flat structure.
• Excellent internal customer service and communication skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Ability to produce accurate work under pressure with frequent deadlines.
• Demonstrate critical thinking and analytical skills with attention to detail.
• Excellent problem-solving skills, with the ability to work independently as well as collaborating with others as and when needed.
• Ability to exercise confidentiality and professionalism in the workplace.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

• Leave: 25 days of annual leave with option to buy/sell more days.
• Adoption and fertility leave.
• Generous enhanced parental leave.
• Healthcare: Comprehensive private insurance coverage for employee and dependents.
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary.
• Optical benefits.
• Savings & Retirement: 15% combined employee/employer contributions.
• Wellness: Subsidized gym membership.
• Access to Employee Assistance Program.
• Cycle to Work and Electric Car Salary Sacrifice Scheme.
• Time off for volunteering.
• Charitable matching of employee donations.

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.