Job Title
Strategic Partnerships ManagerJob Description
We are seeking an experienced and driven Strategic Partnership Manager to join our RevOps Protection Platform team. As a Strategic Partnership Manager you will be responsible for acquiring new insurer partnerships for the Protection Platform and maximising long-term value from existing insurer and strategic partnerships on the Protection Platform. This will be achieved by you actively managing partner performance, driving conversion, continuously improving and ensuring partnerships evolve in line with Protection Platform’s product and strategic roadmap, whilst still achieving partner commercial and operational objectives.
This role requires confident, hands-on partner leadership: challenging the status quo where needed, leading contractual engagement to completion, aligning partners to change initiatives, and ensuring UnderwriteMe can move the Protection Platform forward at pace while maintaining strong, trusted relationships.
Responsibilities
Driving Mutual and Ongoing Partner Value
Own the long-term success of each partnership, ensuring sustained value delivery for both partners and UnderwriteMe
Identify and deliver opportunities that improve partner performance (e.g. growth, efficiency, product coverage, customer experience) while increasing UnderwriteMe revenue and strategic value
Evaluate partnership performance and commercial outcomes regularly to ensure continued value, viability, and alignment.
Ongoing Partner Management & Governance
Build trusted, senior-level relationships with partner stakeholders across where applicable, underwriting, claims, operations, sales, technology, and leadership
Act as the primary owner of day-to-day and strategic partner relationships
Establish and lead regular operational, commercial, and strategic governance meetings
Act as escalation point for Protection Platform partner issues, driving timely and pragmatic resolution
Influence Change & Product Evolution
Lead partner engagement on product changes, enhancements, and roadmap priorities
Confidently challenge partners and push for change where processes, technology, or ways of working constrain product development or scalability
Secure partner buy-in for changes to product, data proposition, integrations, operational processes, or commercial structures
Balance partner constraints with internal product goals to enable innovation and change at pace
Partnership Development & Growth
Lead insurer partnerships from sales, commercial & contract negotiations through to retention, ensuring clear success criteria and timelines
Develop, manage, and grow deep relationships across existing insurers and strategic partners.
Drive revenue growth through expansion, optimisation, and long-term partner development
Identify upsell, cross-sell, and new product opportunities within existing partnerships
Performance, Reporting & Optimisation
Track, analyse, and report on partnership performance and progress against strategic objectives
Use data and insight to inform prioritisation, decision-making, and investment
Escalate and resolve performance or value-related issues proactively
Market & Product Collaboration
Act as the voice of insurer partners internally
Ensure product and technology teams are first hand hearing feedback from partners
Stay informed on insurtech, insurance, and regulatory trends impacting partner value
Represent the company in panel discussions and industry events
What type of person fits the role:
The role suits someone who likes structure and process, but also builds strong, trusted relationships. You will need to be resilient and determined in achieving your objective. You’ll need to be comfortable working in cross-functional teams, and speaking with senior stakeholders, as well as working in a Product-led and data-driven environment. You must have:
Essential
Significant experience managing insurer or enterprise partnerships within insurtech, insurance, fintech, or SaaS
Proven ability to manage ongoing partner performance and drive complex change
Strong understanding of insurer operating models, underwriting, product development and economics
Commercially confident with experience influencing senior stakeholders
Excellent problem-solving, negotiation, and communication skills
Demonstrates resilience and tenacity with a strong commitment to achieving growth
Demonstrates ability to think strategically in commercial contexts and apply strong analytical skills.
Desirable
Experience selling technology-led or platform-based solutions
Established and trusted relationships with senior stakeholders across UK insurers and/or retail partners
Experience working in a Product-led organisation
Background in a high-growth scale-up
Working For Pacific Life Re
Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.
Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.
Benefits (Only for Permanent and Fixed Term Employees)
Leave
25 days of annual leave with option to buy/sell more days
Adoption and fertility leave
Generous enhanced parental leave
Healthcare
Comprehensive private insurance coverage for employee and dependents
Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
Optical benefits
Savings & Retirement
15% combined employee/employer contributions
Wellness
Subsidized gym membership
Access to Employee Assistance Program
Cycle to Work and Electric Car Salary Sacrifice Scheme
Time off for volunteering
Charitable matching of employee donations
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Pacific Life Re Values
