At a Glance
- Tasks: Lead the Ecommerce team to drive sales and enhance customer experience.
- Company: Join a top houseware brand known for intelligent design and innovation.
- Benefits: Enjoy competitive salary, hybrid working, and exclusive staff discounts.
- Why this job: Make a real impact in a fast-paced ecommerce environment with growth opportunities.
- Qualifications: Proven ecommerce experience and strong leadership skills required.
- Other info: Dynamic role with a focus on collaboration and personal development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Head of Ecommerce Trading role at Pacific Coast Marine Windshields.
Overview
At Joseph Joseph, we are driven by a simple yet powerful belief – that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
Responsibilities
- Reporting to the Ecommerce Director, this role will oversee the day‑to‑day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates.
- Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets.
- Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance.
- Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks.
- Work with the Ecommerce director to set weekly & monthly revenue targets aligned with annual net revenue targets.
- Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets.
- Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience.
- Develop a comprehensive experimentation & personalisation program to improve conversion rate.
- Drive increase in average order value.
- Collaborate with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery.
- Lead a team of 2, develop the Ecommerce team, fostering a high‑performance culture.
Qualifications
- Proven experience in a senior ecommerce trading role, preferably in a fast‑paced retail organisation.
- Strong commercial acumen with a deep understanding of online sales strategies, merchandising and promotional mechanics.
- Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics) and reporting tools.
- Strong analytical and problem‑solving skills with the ability to interpret data and make informed decisions.
- Solid knowledge of UX/UI principles and A/B testing methodologies.
- Excellent leadership, communication and stakeholder management skills.
- Ability to work collaboratively across departments and influence cross‑functional teams.
Benefits
- Competitive salary and holiday allowance.
- Company performance‑related bonus.
- A pension contribution.
- An exclusive staff discount.
- 24/7 healthcare appointment support.
- Hybrid working – 3 days in office & 2 days from home and flex start/finish times.
- External private employee wellbeing support.
- Access to Perkbox.
- Volunteer days.
- Team Recognition scheme.
- Training and Development.
- Holiday carry‑over scheme.
- Season‑ticket travel loan.
- Cycle to work scheme.
- Parental Leave support.
- Holiday trading (buy/sell) and extra holiday days for long service.
Location: London – Hybrid (3 days in office, 2 days from home)
Seniority level: Director
Employment type: Temporary
Select which cookies you acceptHead of Ecommerce TradingHead of Ecommerce Trading in City of London employer: Pacific Coast Marine Windshields
Contact Detail:
Pacific Coast Marine Windshields Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Select which cookies you acceptHead of Ecommerce TradingHead of Ecommerce Trading in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their ecommerce strategy and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills through real examples. When discussing your past experiences, focus on specific achievements that demonstrate your ability to drive sales and improve customer experiences. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Select which cookies you acceptHead of Ecommerce TradingHead of Ecommerce Trading in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Ecommerce Trading role. Highlight your experience in ecommerce, especially any achievements that align with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how your skills match what we're looking for. Be sure to mention specific examples from your past roles that demonstrate your expertise.
Show Off Your Analytical Skills: Since this role requires strong analytical abilities, don’t forget to showcase your experience with web analytics tools and data interpretation. We love numbers, so if you've driven sales through data-driven decisions, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Pacific Coast Marine Windshields
✨Know Your Numbers
For a role like Head of Ecommerce Trading, it's crucial to be familiar with key performance indicators (KPIs) and sales metrics. Brush up on your understanding of conversion rates, average order value, and how to interpret data from tools like Google Analytics. Being able to discuss these confidently will show that you’re not just a leader but also a numbers person.
✨Showcase Your Strategy Skills
Prepare to discuss your approach to developing and implementing ecommerce trading strategies. Think about specific examples where you've successfully managed pricing strategies or promotional campaigns. This is your chance to demonstrate your commercial acumen and how you can drive growth for the company.
✨Understand the Customer Journey
Since enhancing the online customer experience is a big part of this role, make sure you can articulate your knowledge of UX/UI principles. Be ready to share ideas on how you would optimise navigation and checkout processes. Showing that you can think from the customer's perspective will set you apart.
✨Leadership and Team Development
As you'll be leading a team, it’s important to convey your leadership style and how you foster a high-performance culture. Prepare examples of how you've developed teams in the past and how you plan to motivate and manage your future team. This will highlight your ability to collaborate and influence across departments.