Senior Technology Risk & AI Governance Analyst

We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.

With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business. Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions.

The Role

We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office. This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.

Primary responsibilities will include providing technology risk subject matter expertise, support and guidance to the global Technology team, specifically:

• Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts.
• Analysing and managing incidents and operational events, identifying root causes and systemic control weaknesses using data analytics, and driving action plans to completion with effective monitoring, escalation, and senior management reporting, focusing on optimisation and efficiency.
• Helping to define and maintain key risk indicators, including exploring automated data feeds and AI-driven insights, assisting in the preparation of reporting to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee.
• Participating in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI.
• Providing SME input and support to the Technology team with regards to risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation.
• Supporting Technology by acting as a point of contact and “bridge” between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit.
• Driving the modernisation of technology risk processes through the use of automation, data analytics and AI-enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting).
• Identifying opportunities to improve efficiency, scalability and consistency of risk processes, and supporting the design and implementation of solutions where appropriate.
• Supporting client engagement teams through responding to technical due diligence requests from current and potential clients.
• Performing risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place.

Skills, Knowledge & Experience

Required

• Minimum 4 years’ experience of working within a risk / audit function.
• A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing).
• Knowledge of and experience of implementing leading Technology risk framework and practices e.g. ISO27001, COBIT, NIST and supporting methodologies.
• Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting.
• Ability to manage own time and to work to strict deadlines.
• Strong organisational, analytical and stakeholder management skills.
• Detail oriented and well-organised with ability to work independently.
• Experienced in collaborating at all levels of an enterprise.
• Effective written and verbal communication from technical team direction to senior management presentations.
• Experience with undertaking RCSA or similar risk and controls assessments / audits.
• Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems.
• Ability to work flexibly to support colleagues that operate out of multiple locations / time-zones.
• Proficiency in using standard work environment software, such as Microsoft Office Suite.

Desired

• Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma.
• Experience of working within the Insurance / Reinsurance industries.
• Degree within an IT related or similar discipline.
• Understanding of GRC platforms (e.g. Archer).
• Comfortable operating in a dynamic, evolving environment with competing priorities.
• Confidence working with incomplete information and forming reasoned risk based conclusions.
• Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately.
• Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

• 25 days of annual leave with option to buy/sell more days.
• Adoption and fertility leave.
• Generous enhanced parental leave.
• Comprehensive private insurance coverage for employee and dependents.
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary.
• Optical benefits.
• 15% combined employee/employer contributions.
• Subsidized gym membership.
• Access to Employee Assistance Program.
• Cycle to Work and Electric Car Salary Sacrifice Scheme.
• Time off for volunteering.
• Charitable matching of employee donations.

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values