Product Manager

Role Overview: We are looking for a motivated and collaborative Product Manager to own the ongoing development and delivery of our AI Engine (AIE) capability on the Decision Platform. AIE is focused on applying AI and machine learning technologies to solve real-world underwriting and claims challenges, including intelligent document processing, workflow automation, and decision support. This is a rapidly evolving area with strong commercial interest across multiple markets.

In this role, you will own and drive AI-powered capabilities end-to-end - from discovery through to client-facing beta programmes and GA release. You will work closely with Product, Engineering, ML, Delivery, Design and Commercial teams, while also leading direct client engagement. This role reports into the Lead Product Manager, who owns longer-term AIE strategy and roadmap development. You will be heavily involved in the day-to-day execution of the product lifecycle, ensuring the team remains aligned, requirements are clearly understood, and delivery continues moving forward effectively. This role is ideal for someone who enjoys being close to the detail, collaborating across teams, and helping turn complex ideas into scalable product capabilities.

Key Responsibilities:

• Own the day-to-day product management activities for AI Engine initiatives across underwriting and claims use cases across multiple markets.
• Work closely with Engineering, Data, and Delivery teams during stand-ups, refinements, sprint ceremonies, and collaborative working sessions to ensure clarity and alignment.
• Manage beta programmes end-to-end, including defining scope, coordinating client testers, tracking outcomes, and using learnings to inform GA readiness.
• Conduct customer and partner discovery; Participate in customer and stakeholder discussions to help gather feedback, understand pain points, and identify opportunities for improvement.
• Collaborate with Product Designers and technical teams to define intuitive and scalable user experiences for AI-driven workflows.
• Write and maintain clear product documentation including PRDs, feature requirements, user stories, and supporting implementation materials.
• Drive the near-term AIE roadmap - defining priorities in alignment with broader product and commercial objectives, managing the backlog, and communicating delivery direction clearly across product, commercial, and technical teams.
• Work closely with cross-functional stakeholders including Sales, Customer Success, and other Product Managers to ensure product developments meet operational and client needs.
• Support post-launch feedback collection and product iteration to continuously improve usability, performance, and customer value.

Qualifications:

• Bachelor's degree or equivalent experience in a technical or business discipline; MBA or advanced degree is a plus.
• 3+ years in product management, preferably in a SaaS or API platform context.
• Experience with B2B enterprise software or data platform products; domain knowledge in insurance or health-tech is a bonus.
• Excellent communication and interpersonal skills - you can clearly articulate product requirements, collaborate effectively across teams, and keep stakeholders aligned throughout delivery. Comfortable working closely with technical teams including engineers and software architects.
• Analytical mindset with the ability to understand trade-offs, prioritise effectively, and solve problems collaboratively.
• Experience working in Agile environments and familiarity with tools such as Jira and Confluence.
• Experience working on AI, machine learning, automation, or data-driven products.

Why Join Us:

• Be part of a growing AI capability that is shaping the future of underwriting and claims automation.
• Work on impactful, real-world problems across multiple regions, alongside experienced Product, Engineering, and ML teams.
• Join a collaborative environment with strong opportunities for learning and professional growth.
• Competitive salary and benefits package, including health insurance, retirement plans, and flexible working arrangements.
• Opportunity to grow within a scaling InsurTech business backed by Pacific Life Re.

If you are passionate about product management and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us in our mission to transform underwriting and claims through AI - building intelligent automation that enterprise insurers trust and rely on across global markets.

About UnderwriteMe

UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible.

Our core products are:

• Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient.
• Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach.

Working for UnderwriteMe

Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

• 25 days of annual leave with option to buy/sell more days
• Adoption and fertility leave
• Generous enhanced parental leave
• Comprehensive private insurance coverage for employee and dependents
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
• Optical benefits
• 15% combined employee/employer contributions
• Subsidized gym membership
• Access to Employee Assistance Program
• Cycle to Work and Electric Car Salary Sacrifice Scheme
• Time off for volunteering
• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process.