Manager, Employee Experience and Belonging

We’re actively seeking a talented Employee Experience & Belonging Specialist to join our Talent Management team in London, UK. As an Employee Experience and Belonging Specialist you’ll move Pacific Life, and your career, forward by executing programs that shape how employees engage and thrive at work. You will help to champion Pacific Life’s Values and Behaviors, advise on diversity and inclusion (D&I) initiatives, and support the employee engagement and listening strategy. This role sits on the People Experience team within Talent Management, reporting directly to the AVP of Talent Enablement. You will work as an individual contributor amongst a global team of Talent Enablement Specialists, and your colleagues will include other Talent Management professionals across Talent Enablement, Talent Development, and Organizational Development and Change Management.

Responsibilities

• Execute enterprise-wide employee experience, D&I, and culture strategies and programs (e.g., Strategy Next activities, employee recognition, engagement surveys) to drive a positive workplace culture that promotes employee well-being, engagement, and inclusion.
• Provide D&I support to leaders and employees, as needed.
• Manage and support Pacific Life Employee Resource Groups.
• Support Pacific Life’s Employee Value Proposition (EVP).
• Coordinate the Employee Experience Advisory Council (EEAC) and facilitate the Employee Experience Action Network (EEAN).
• Support global listening strategy by helping to design, conduct, analyse, and report on employee experience survey results to identify areas for improvement.
• Collaborate with business leaders, COEs, and Communications globally to support programs that elevate the employee experience and foster a culture of Diversity and Inclusion.
• Support the development and implementation of projects that promote employee engagement, well-being, and an inclusive and positive workplace culture.
• Coordinate with Internal Communications and Facilities for employee events.
• Embed Pacific Life’s Values and Behaviors into recognition, performance, onboarding, talent processes, and leadership programs.

Qualifications

• Bachelor’s degree in HR, communications, Industrial-Organizational psychology, or related field (or international equivalent).
• Certifications in D&I, Organizational Development, or HR.
• 1–3 years of HR experience, particularly in employee engagement or internal communications.
• 1–3 years experience with Diversity & Inclusion.
• Experience supporting enterprise-wide HR programs, surveys, or events with strong cultural fluency.
• Strong written and verbal communication skills with attention to detail.
• Experience supporting employee engagement and/or survey platforms.
• Analytical skills with the ability to interpret and present survey data.
• Ability to engage employees across different time zones and cultures.
• Familiarity with D&I regulations in global geographies.

What makes you stand out

• Experience working in a global company is a plus.
• Experience in insurance or financial services industry is a plus.

Working Conditions

• Occasional travel may be required.
• Flexible hours in support of a global employee base.

Benefits (Only for Permanent and Fixed Term Employees)

• 25 days of annual leave with option to buy/sell more days.
• Adoption and fertility leave.
• Generous enhanced parental leave.
• Healthcare: Comprehensive private insurance coverage for employee and dependents.
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary.
• Optical benefits.
• Savings & Retirement: 15% combined employee/employer contributions.
• Wellness: Subsidized gym membership.
• Access to Employee Assistance Program.
• Cycle to Work and Electric Car Salary Sacrifice Scheme.
• Time off for volunteering.
• Charitable matching of employee donations.

EEO Statement

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.