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- Tasks: Enhance guest experiences by managing reservations and VIPs while training staff.
- Company: Innovative restaurant group in London with a vibrant atmosphere.
- Benefits: Attractive salary, comprehensive staff support, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in the hospitality industry.
- Qualifications: Experience in guest relations and a passion for excellent service.
- Other info: Perfect opportunity for growth in a lively environment.
The predicted salary is between 36000 - 60000 £ per year.
An innovative restaurant group in London is seeking a Guest Relations Supervisor to enhance the guest experience at their dynamic venues. This role requires managing reservations, handling VIPs, and training staff while ensuring excellent service.
The position offers an attractive salary, ample benefits including a comprehensive staff support system, and opportunities for career development. If you’re ready to make a difference in a vibrant team, this is the perfect chance to grow your career in the hospitality industry.
Guest Relations Lead: VIP & Reservations Champion in London employer: Pachamama Group
Contact Detail:
Pachamama Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Lead: VIP & Reservations Champion in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at innovative restaurants. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest relations shine through. Share stories that highlight your experience with VIPs and how you’ve enhanced guest experiences in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to the restaurant group you’re interested in. Express your enthusiasm for their venues and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Guest Relations Lead. Plus, you’ll be the first to know about new openings and exclusive opportunities.
We think you need these skills to ace Guest Relations Lead: VIP & Reservations Champion in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about enhancing guest experiences and making a difference in a vibrant team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in guest relations and reservations. We appreciate when applicants take the time to connect their skills with what we’re looking for.
Highlight Your Training Skills: Since this role involves training staff, don’t forget to mention any experience you have in mentoring or training others. We’re keen to see how you can contribute to our team's growth and development.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our innovative restaurant group!
How to prepare for a job interview at Pachamama Group
✨Know the Venue Inside Out
Before your interview, make sure to research the restaurant group thoroughly. Familiarise yourself with their menu, atmosphere, and any unique offerings they have. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your VIP Handling Skills
Prepare examples from your past experiences where you've successfully managed VIP guests or special reservations. Highlight your ability to anticipate needs and provide exceptional service, as this is crucial for the role of Guest Relations Lead.
✨Demonstrate Team Leadership
Since the role involves training staff, be ready to discuss your leadership style and how you motivate a team. Share specific instances where you've trained others or improved team performance, showcasing your ability to foster a positive work environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that reflect your enthusiasm for the role. Inquire about the restaurant's approach to guest feedback or how they envision the Guest Relations Lead contributing to their overall success. This shows you're thinking ahead and are genuinely interested in making a difference.
