BPM Analyst (Consultant) in London

Location: Remote, with regular travel to London

Duration: 6 months FTC

Start: ASAP

At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early. We are reimagining how consulting services are delivered, taking a human-centred approach, and our work is having a material impact on people's lives. Due to rapid growth and an exciting new customer, you will join our team as an Associate Consultant to deliver exceptional BPM support during a time of service transition.

Role:

• Part of a team of brilliant consultants, you will apply your experience of Signavio and business process management to enable our customer to transition from one system to another.
• You will facilitate workshops, engage with diverse groups of stakeholders and encourage a shift toward a process-oriented culture.

Accountabilities of the role will include:

• Process Management: Apply business process management expertise, including experience in process architecture, to process mapping/modeling, and end-to-end scenario design using SAP Signavio Business Process Management (BPM) suite. Drive adoption of process standards and governance, partnering across business functions. Utilise strong process communication and facilitation skills, to collaborate with diverse stakeholders and reinforce the shift toward a process-oriented culture.
• Business and Data Analysis: Analyse and interpret data and convert raw information into actionable insights to help drive strategic decision‑making process. Contribute to continuous improvement by identifying inefficiencies, sharing learnings, and suggesting opportunities for enhancement.
• Reporting: Prepare detailed reports outlining findings and recommendations and present to clients. Managing team governance, such as running stand‑ups and helping Senior Stakeholders with reporting.
• Client interaction and communication: Work with key stakeholders, understand their needs, gather information and provide updates on project progress and timelines. Positive client relationships often lead to repeat business and a positive reputation in the industry.
• Collaboration and supporting key projects: Collaborate closely with team members to maintain a consistent and effective approach to client projects, enhancing the quality of the solutions proposed.
• Driving communications: Leading on relevant comms plan which could include posting news and updates, and managing "lunch and learn" schedule. Support on communications with internal and external teams.
• Adhoc admin: Supporting all other team admin tasks as and when needed. Operate primarily within Microsoft 365 environment and other systems such as Hubspot and Monday.com.

Essential skills and experience:

• Proven experience of SAP Signavio and Business Process Management
• Strong planning, organisation and delivery discipline
• Experience in managing multiple stakeholders with differing priorities
• Comfortable working in ambiguous or changing environments
• Excellent written and verbal communication skills
• Strong problem‑solving mindset with a focus on outcomes
• Ability to anticipate delivery risks early and intervene decisively to protect outcomes, momentum and stakeholder confidence
• Demonstrable experience of effective project governance and commercial awareness

About you:

• Able to impress and build trust with the customer at every interaction, acting as a visible and credible representative of Pace from day one
• Confident operating as the face of delivery, including in challenging conversations, escalations and assurance settings
• Demonstrates strong alignment to Pace values, role‑modeling openness, ownership, collaboration and constructive challenge in all client engagements
• Sets the tone for a high‑performing, inclusive and outcomes‑focused delivery culture within the client environment
• Highly credible, composed and resilient; able to perform under pressure and maintain confidence in uncertain or fluid contexts
• Pragmatic and commercially aware, with a strong bias towards delivery and results rather than process for its own sake
• Excellent communicator, able to translate complex project progress into clear, decision‑ready messages for senior, non‑technical audiences

What’s in it for you:

• An opportunity to join a high-growth, scale‑up consulting firm at a senior level; we see an opportunity to make a material difference to how clients are served, and are on a mission to create environments that thrive for our clients.
• A dedicated focus on your individual personal development: managed through annual performance appraisals, individual personal development plans, and our bi‑weekly ‘continuous conversations’ programme.
• Access to Corporate APM membership benefits and additional professional development through a personal training budget (subject to approval of a relevant business case)

Company benefits include:

• Life Assurance*
• Critical Illness*
• Holiday Purchase Scheme
• Electric Car Scheme*
• Cycle To Work Scheme*
• Birthday Day off, Paid Volunteer Day off
• Enhanced Maternity Leave, Paternity Leave
• Work from Abroad policy
• Regular company and team events
• Discounted shopping with ADS Rewards

*Available to permanent employees only.

Your Pace team:

Pace is one of Europe’s fastest-growing UK‑based management consultancies, transforming the industry with a focus on delivering measurable customer value. Pace tackles complex challenges across the Legal, Central Government, and National Infrastructure sectors. By optimising people and systems, we help organisations enhance efficiency, boost productivity, and achieve significant savings in time, cost, and resources. At Pace, we recognise that we are only as good as our people. Apply today to find out about the great things we’re achieving together and the fun we have as a team.