At a Glance
- Tasks: Lead the rollout and success of AI agents for top insurance clients in London.
- Company: Pace, an innovative AI operations partner for leading insurers.
- Benefits: Opportunity to make a real impact and grow your career in a dynamic environment.
- Other info: Be part of a small, ambitious team focused on delivering exceptional results.
- Why this job: Join a mission-driven team aiming to revolutionise the insurance industry with AI.
- Qualifications: Experience in customer operations, product strategy, and strong communication skills.
The predicted salary is between 56700 - 69300 £ per year.
Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services outsourcing every year. We’re here to change that working side-by-side with some of the largest companies in the world.
We’re looking for someone to own the rollout, success, and expansion of Pace’s agents at our largest insurance customers in London. Working directly with customers, you’ll lead deployments to ensure our agents drive measurable impact, and expand usage across workflows and business units. You’ll sit at the intersection of customer operations, product strategy, and growth.
What this looks like in practice:
- Translate customer operations into product direction: Work closely with customers to discover their pain points and success criteria, and translate those insights into clear product requirements and priorities.
- Drive executive-level value narratives: Lead demos, pilots, and business reviews that clearly articulate ROI, operational impact, and expansion opportunities to customer stakeholders.
- Partner with Product & Engineering: Collaborate with Engineering and Product to drive roadmap, surface gaps, edge cases, and improvement opportunities to the Pace platform.
You’re a great fit if you:
- Have high autonomy, a strong bias to action, and a genuine curiosity for understanding customers.
- Have experience operating at the intersection of customers, product, and GTM.
- Communicate clearly with executives, operators, and technical teams.
- Are comfortable turning messy, real-world workflows into clear, executable steps.
- Have a high-ownership mindset — you’re accountable for outcomes, not just deliverables.
Bonus: Founder or startup experience.
Team characteristics
- Integrity: The most important thing is working with good people who want to have a massive impact on the world. Our team genuinely wants to do the best work of their careers and know it’ll take 5-10 years of focus to deliver.
- Ambition: The ambition for this company is not just a good vertical AI business but a $100bn+ outcome across vertical services. We’re looking for people that rise that level of ambition. Often times this means they want to be the best at what they do, become leaders at scale or one day start their own company. Pace will be the best place to learn, deliver impact and advance your path to do something great.
At Pace, we're building a talent-dense team where teammates grow into leaders. This might mean growing into a world-class IC, owning a line of business, or leading teams. Whichever your path, we want to support you to grow at Pace and beyond for the long-term.
We're a <40>
Agent PM in London employer: PACE
As a Security Officer in a healthcare setting, you will be part of a dedicated team that prioritises safety and well-being in a supportive environment. We offer competitive pay rates, ongoing training including PMVA certification, and clear pathways for career progression, ensuring that you can grow and thrive in your role. Located in Kent, our organisation fosters a culture of professionalism and integrity, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Agent PM in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like PACE. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Agent PM in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to PACE.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on PACE's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at PACE
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with PACE.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at PACE will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former PACE employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
