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- Tasks: Lead transformative projects and bridge diverse teams for impactful delivery.
- Company: Join a high-growth consulting firm focused on human-centric solutions.
- Benefits: Competitive salary, generous leave, personal training budget, and electric car savings.
- Why this job: Make a real difference in clients' lives while developing your skills.
- Qualifications: Experience in project management and Service Now, with strong communication skills.
- Other info: Dynamic environment with a focus on personal development and career growth.
The predicted salary is between 64000 - 68000 £ per year.
Location: City of London - 3 days per week
Duration: 6 month Fixed Term Contract (potential to extend)
Salary: £80,000 - £85,000 - dependent on experience
Start: ASAP
At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early.
Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy.
We are reimagining how transformation services are delivered, taking a human-centred approach, and our work is having a material impact on people's lives. If this resonates with you, we would love to hear from you.
Role:
We are seeking to hire an experienced Service Now Project Manager to support a global organisation during a significant period of transition. This role demands strategic leadership and agility, dedication and a commitment to delivery. You’ll act as the bridge between diverse teams and stakeholders, ensuring requirements are clearly captured and ensuring every detail of the programme is flawlessly executed.
The successful candidates will be able to demonstrate:
- Essential:
- A proven background in driving projects to completion within a complex, global transformation environment
- Service Now background, ideally with a background in ITOM / CMDB / eBonding
- Exceptional interpersonal and consultancy skills – you can demonstrate a proven track record of delivery excellence
- Excellent planning, budgeting, and resource allocation skills
- Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and executive presentations.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Relevant certifications in your area of expertise
What’s in it for you?
- An opportunity to join a high-growth, scale-up consulting firm making a material difference in how clients are served.
- Personal development focus with annual appraisals, development plans, and bi-weekly coaching conversations.
- Access to a personal training budget (subject to approval).
Compensation and Benefits:
- 25 days’ annual leave, plus an extra day for your birthday
- Option to purchase up to 10 additional days of leave per year
- Reservist leave: up to 10 days paid
- AVIVA workplace pension scheme
- Save 30–60% on an electric car through The Electric Car Scheme
- Access to Pace’s APM Corporate Partner benefits
- ADS Group Reward benefits
- Additional benefits available upon conversion to a permanent position
Your Pace team:
Harnessing Human Autonomy means putting human needs at the heart of system and process design. At Pace, we help organisations align technology with human behaviour - designing systems that empower people, automate the routine, and unlock greater efficiency and innovation.
Imagine if... you worked for a company that has integrity at its core and truly values its people, social responsibility, and the real-world impact of its work. We recognise that we are only as good as our people. Apply today to discover the great things we’re achieving together - and the fun we have doing it.
Project Manager (Service Now) in City of London employer: PACE
Contact Detail:
PACE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager (Service Now) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Service Now projects. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects you've managed. We want to see how you’ve driven projects to completion and made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Project Manager (Service Now) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience with Service Now and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission. Keep it engaging and personal – we love a good story!
Showcase Your Skills: Don’t forget to highlight your planning, budgeting, and resource allocation skills in your application. We’re looking for someone who can demonstrate delivery excellence, so make sure these skills stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PACE
✨Know Your Service Now Inside Out
Make sure you brush up on your Service Now knowledge, especially in areas like ITOM, CMDB, and eBonding. Be ready to discuss how you've successfully implemented these in past projects, as this will show your expertise and confidence.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've driven projects to completion in complex environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your planning, budgeting, and resource allocation skills.
✨Communicate Like a Pro
Since you'll be acting as a bridge between diverse teams, practice explaining technical concepts in simple terms. Think about how you can demonstrate your exceptional interpersonal skills during the interview, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's mission and values. Inquire about their approach to transformation services and how they ensure a human-centred design, which aligns with your understanding of the role.
