Portfolio Information Lead

The Portfolio Information Lead will play a pivotal, immediate role in supporting the successful delivery of our transformation programme. This includes evaluating current portfolio information management, document control & management processes, with a critical focus on implementing robust configuration, control, and governance structures (including naming conventions, storage/retention policy implementation, and strict access controls).

Subsequently embedding a consistent best practice approach to information management and document control, ensuring that organisational and regulatory requirements are met.

Job Specific Accountabilities (Configuration Management & Governance)

• Critically Important Short-Term Deliverable: Create and own the short-term roadmap for delivering a refined process for document management to help inform longer term planning.
• Lead the development and implementation of strategic information, knowledge and documentation management policies and standards within the TPO function.
• Must have hands‑on experience in: Managing and improving the Document Retention Process in line with policy, including facilitating the relationship with the Postal Museum.
• Ensure appropriate permissions are in place providing relevant access controls to sensitive information adhering to required standards and regulations.
• Ensure governance artefacts and papers are effectively version controlled, and fully compliant.

Qualifications, Experience & Skills

• Essential & Significant Document and Information Management Expertise:
  • Significant, proven document configuration and controls expertise (including document naming, flags, storage/retention structures, and access controls) is an essential requirement for this role.
  • Significant document and information management experience, in a large transformation programme including knowledge of principles and best practices.
  • Proven experience in a PMO, Portfolio support, and management information role within a large complex transformation or change portfolio.
  • Knowledge of programme and project governance frameworks and tools.
  • Knowledge of data privacy, security and compliance requirements.
• Skills and Capabilities:
  • An enabler and leader who can speak with knowledge and confidence in their subject matter, particularly Configuration and Controls.
  • Proficiency in Project Portfolio Management (PPM) tools (e.g. ServiceNow, PPO, Planview, Monday).

Why Join Us?

Be part of a forward-thinking team that values creativity, innovation, and collaboration. This is your chance to work on exciting projects, using cutting‑edge technology to make a real difference.

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PACE is committed to being an Equal Opportunity Employer and Disability Confident Committed. We welcome applications from all backgrounds and celebrate diversity, fostering an inclusive culture where everyone\’s unique strengths and perspectives thrive.

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