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- Tasks: Teach cutting-edge electronics and vehicle technologies to service technicians, both in-person and online.
- Company: Join PACCAR, a global leader in truck manufacturing and innovation.
- Benefits: Enjoy remote work, travel opportunities, and a comprehensive benefits package including tuition reimbursement.
- Why this job: Be a technical expert shaping the future of electric and autonomous trucks while building lasting relationships.
- Qualifications: Bachelor's degree preferred; experience in training and dealership service is a plus.
- Other info: Expect 20%-60% travel; relocation assistance is not available.
The predicted salary is between 60000 - 96000 £ per year.
Exciting opportunity to teach leading edge electronics, vehicle controls, and engine technologies to Kenworth dealership service technicians. Meet dealers and build lasting relationships as a technical expert for PACCAR’s innovative systems. Be the recognized expert for technical advice for dealership service issues.
This position is remote and may have heavy travel at times between 20% and 60% of the time. The qualified candidate can be located anywhere in the Continental US or Canada.
DUTIES
- Create and maintain technical service training materials and training aids in electronic and other formats
- Present assigned classroom sessions to dealership and customer service technicians in both classroom and virtual settings
- Coordinate with Field Service, Dealers, and Kenworth management to identify training needs for new and existing products
- Coordinate involvement of other departments (Engineering, Manufacturing, Marketing, etc.) to design classroom support materials and training aids
- Prepare cost estimates for the production of classroom support materials and training aids
- Explore and evaluate alternative media for classroom and virtual training venues
QUALIFICATIONS
- Bachelor’s degree strongly preferred, preferably in Engineering, Automotive, or Diesel Technology
- Preference for Battery Electric Vehicle (BEV) certifications or Automotive OEM certifications
- Preference for Diesel engine certifications or Automotive Service Excellence (ASE) certifications
- 3-5 years previous full time work experience required
- Previous experience in production and delivery of industrial training materials highly desired
- Previous experience in dealership service or service management in commercial truck industry strongly preferred
- Demonstrated knowledge of heavy-duty truck products and manufacturing process desired
- Ability to manage large, complex projects
- Outstanding verbal and written communication skills including the delivery of formal classroom presentations
- Demonstrated ability to work independently
- Personal computer skills including Windows, Word, Excel, and PowerPoint required
- Excellent interpersonal skills including the ability to develop trusting business relationships
- Strong grasp of English language is required; Spanish or French speaking abilities are preferred
- Between 20% – 60% travel required
* Relocation is not available. *
Why work for PACCAR/Kenworth?
Global Fortune 500 Company with a wide array of growth and development opportunities
Work alongside experienced goal-oriented colleagues recognized as experts in their fields
Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks
As a U.S. PACCAR employee, you have a full range of benefit options including:
401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services include wellness plans, estate planning, financial counseling and more
Additional Job Board Information
At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for Service Training Instructor is $80,800-$126,600 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.
PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.
About the company
PACCAR Inc is an American Fortune 500 company and counts among the largest manufacturers of medium- and heavy-duty trucks in the world.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
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Service Training Instructor Job employer: PACCAR
Contact Detail:
PACCAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Training Instructor Job
✨Tip Number 1
Familiarise yourself with the latest trends in vehicle technology, especially in electric and autonomous vehicles. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying current in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the commercial truck industry, particularly those who work with PACCAR or Kenworth. Attend industry events or join relevant online forums to build relationships and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in creating training materials and delivering presentations. Be ready to share specific examples of how you've successfully trained others, as this role heavily relies on effective communication and teaching skills.
✨Tip Number 4
Highlight your ability to manage complex projects and collaborate with various departments. Be prepared to discuss how you've coordinated with different teams in the past, as this will be crucial for identifying training needs and developing effective materials.
We think you need these skills to ace Service Training Instructor Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in teaching, training, or technical roles, especially in the automotive or heavy-duty truck industry. Emphasise any certifications you hold, particularly those related to Battery Electric Vehicles or Diesel Technology.
Craft a Compelling Cover Letter: In your cover letter, express your passion for teaching and your expertise in vehicle technologies. Mention specific experiences that demonstrate your ability to create training materials and deliver effective training sessions, both in-person and virtually.
Showcase Communication Skills: Since outstanding verbal and written communication skills are crucial for this role, provide examples in your application of how you've successfully communicated complex technical information to diverse audiences.
Highlight Project Management Experience: If you have experience managing large projects, be sure to include this in your application. Detail any relevant projects where you coordinated with multiple departments or stakeholders, as this will demonstrate your ability to handle the responsibilities of the Service Training Instructor role.
How to prepare for a job interview at PACCAR
✨Showcase Your Technical Expertise
Make sure to highlight your knowledge of heavy-duty truck products and manufacturing processes. Be prepared to discuss specific technologies, especially in electronics and vehicle controls, as this role requires you to be a technical expert.
✨Demonstrate Your Training Skills
Since the position involves creating and delivering training materials, share examples of your previous experience in developing and presenting training sessions. Discuss any innovative methods you've used to engage learners, particularly in virtual settings.
✨Emphasise Relationship Building
This role requires building lasting relationships with dealership service technicians. Prepare to discuss how you've successfully developed trust and rapport in past roles, and be ready to provide examples of how you’ve collaborated with various departments.
✨Prepare for Travel Discussions
With travel requirements ranging from 20% to 60%, be ready to discuss your flexibility and willingness to travel. Highlight any previous experiences where travel was a significant part of your job and how you managed it effectively.
