At a Glance
- Tasks: Lead and support a team in providing vital intermediary services for adopted families.
- Company: Join PAC-UK, a leading organisation dedicated to supporting adopted individuals and their families.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across various teams.
- Why this job: Make a meaningful impact in the lives of adopted people and their families.
- Qualifications: Experience in management, supervision, and a passion for family support services.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully. To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.
Key tasks and responsibilities:
- Management and Supervision: Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice. Offer case consultation and guidance, including complex and high-risk cases. Lead team meetings and staff development activities. Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.
- Service Delivery and Operations: Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction. Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery. Monitor and review case records and undertake direct casework where required. Coordinate and chair meetings as needed. Oversee the delivery and day-to-day operation of FamilyConnect advice line services.
- Service Development and Quality Assurance: Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes. Lead or support service evaluation, ensuring accurate collection and analysis of data. Undertake audits and contribute to continuous improvement processes across services. Ensure practice resources are current, relevant and aligned with service models.
- Stakeholder Engagement and Representation: Liaise with internal managers, external professionals and referrers regarding cases and service delivery. Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements. Work collaboratively with other staff across PAC-UK and the wider organisation.
- Staffing and Development: Support recruitment, induction and ongoing development of staff and sessional workers. Deliver or facilitate training for parents and professionals. Quality assure and support team members delivering training.
- Marketing and Service Promotion: Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.
- General Responsibilities: Attend supervision with line manager and relevant internal meetings. Participate in training and continuous professional development. Undertake any other duties appropriate to the role.
Practice Manager for Family Connect employer: PAC-UK Part of Family Action
PAC-UK is an exceptional employer that prioritises the professional growth and well-being of its staff, offering a supportive work culture where collaboration and continuous development are at the forefront. As a Practice Manager for Family Connect, you will have the opportunity to lead a dedicated team while making a meaningful impact on the lives of adopted individuals and their families. With a focus on quality assurance and service development, PAC-UK provides a dynamic environment that encourages innovation and engagement in safeguarding practices, ensuring that employees feel valued and empowered in their roles.
Contact Details:
PAC-UK Part of Family Action Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager for Family Connect
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially in areas like safeguarding and service delivery. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your soft skills! In roles like Practice Manager, communication and leadership are key. Be ready to share examples of how you've successfully managed teams or handled complex cases in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Practice Manager for Family Connect
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, make sure to read the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your Application:Don’t just send a generic application! Highlight your relevant experience and skills that match the key tasks and responsibilities listed. Show us why you're the perfect fit for the Practice Manager role at Family Connect.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PAC-UK Part of Family Action
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Practice Manager role. Familiarise yourself with adoption legislation, safeguarding policies, and the specific services offered by PAC-UK. This will help you demonstrate your understanding and show that you’re genuinely interested in the position.
✨Showcase Your Soft Skills
Since this role requires a variety of soft skills, be ready to discuss your experience in management, supervision, and team development. Prepare examples of how you've successfully led teams or handled complex cases, as these will highlight your suitability for the role.
✨Engage with Stakeholders
Think about how you would engage with internal and external stakeholders. Be prepared to share your strategies for effective communication and collaboration, especially in high-pressure situations. This will show that you can represent PAC-UK effectively and work well with others.
✨Bring Ideas for Service Development
Come to the interview with some ideas on how to contribute to the development of intermediary services. Research current trends and best practices in the field, and be ready to discuss how you can incorporate these into PAC-UK’s services. This proactive approach will impress your interviewers.
