At a Glance
- Tasks: Manage and support a team providing vital services for adopted individuals and families.
- Company: PAC-UK, a leading organisation in adoption support with a focus on community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team dedicated to continuous improvement and service excellence.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and a passion for supporting families and individuals.
The predicted salary is between 50000 - 60000 £ per year.
To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK's services for adopted people, birth families and their descendants.
Key tasks and responsibilities:
- Management and Supervision: Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice. Offer case consultation and guidance, including complex and high-risk cases. Lead team meetings and staff development activities. Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.
- Service Delivery and Operations: Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction. Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery. Monitor and review case records and undertake direct casework where required. Coordinate and chair meetings as needed. Oversee the delivery and day-to-day operation of FamilyConnect advice line services.
- Service Development and Quality Assurance: Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes. Lead or support service evaluation, ensuring accurate collection and analysis of data. Undertake audits and contribute to continuous improvement processes across services. Ensure practice resources are current, relevant and aligned with service models.
- Stakeholder Engagement and Representation: Liaise with internal managers, external professionals and referrers regarding cases and service delivery. Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements. Work collaboratively with other staff across PAC-UK and the wider organisation.
- Staffing and Development: Support recruitment, induction and ongoing development of staff and sessional workers. Deliver or facilitate training for parents and professionals. Quality assure and support team members delivering training.
- Marketing and Service Promotion: Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.
- General Responsibilities: Attend supervision with line manager and relevant internal meetings. Participate in training and continuous professional development. Undertake any other duties appropriate to the role.
Family Connect Practice Manager. Job in London LilyLifestyle Jobs employer: PAC-UK Part of Family Action
PAC-UK is an exceptional employer, offering a supportive and collaborative work environment in the heart of London. With a strong focus on professional development, employees benefit from comprehensive training opportunities and the chance to engage in meaningful work that directly impacts adopted individuals and their families. The organisation prioritises quality assurance and safeguarding, ensuring that staff are equipped with the necessary resources and support to excel in their roles while contributing to the strategic growth of vital services.
Contact Details:
PAC-UK Part of Family Action Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Connect Practice Manager. Job in London LilyLifestyle Jobs
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Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
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Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission. Practise common interview questions and think about how you can demonstrate your skills in real-life scenarios.
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We think you need these skills to ace Family Connect Practice Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Family Connect Practice Manager role. Highlight your experience in management, supervision, and service delivery, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Relevant Experience:When detailing your past roles, focus on your experience with safeguarding, quality assurance, and team leadership. Use specific examples that demonstrate your ability to manage complex cases and support your team effectively. This will help us see your fit for the position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at PAC-UK Part of Family Action
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Family Connect Practice Manager role. Brush up on adoption legislation, safeguarding policies, and best practices in service delivery. This will not only show your expertise but also your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management and supervision experience. Think about times when you’ve led a team, handled complex cases, or contributed to staff development. Be ready to discuss how you can support and guide Intermediaries and Researchers effectively.
✨Engage with Stakeholders
Since stakeholder engagement is crucial, think of ways you’ve successfully liaised with internal and external professionals in the past. Be prepared to discuss how you would represent PAC-UK at meetings and collaborate with other staff members to enhance service delivery.
✨Bring Ideas for Service Development
Demonstrate your proactive approach by coming up with ideas for service development and quality assurance. Familiarise yourself with current trends and research in intermediary services, and be ready to discuss how you can contribute to continuous improvement processes.
