At a Glance
- Tasks: Manage third-party contracts and build strong relationships with contractors and residents.
- Company: Join PA Housing, a people-focused organisation committed to community improvement.
- Benefits: Enjoy competitive pay, health plans, flexible holidays, and hybrid working options.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
- Why this job: Make a real difference in residents' lives while developing your problem-solving skills.
- Qualifications: Experience with contracts and excellent communication skills are essential.
The predicted salary is between 34580 - 36050 £ per year.
Join to apply for the Third Party Contract Officer role at PA Housing.
This range is provided by PA Housing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: £34,580 per annum, rising to £36,050 after probation
Location: Case House - Surrey
Employment type: Permanent
Additional role requirements:
Standard DBS Check
Full UK Driving License and access to a car
Are you a natural problem solver who loves building relationships and getting things done?
We’re looking for a proactive and collaborative Third Party Contract Officer to join our Contracts and Partnerships team. You’ll play a key role in supporting the management of our third‑party agreements across homeownership schemes — everything from communal cleaning and landscaping to pest control and tree management.
If you’re great at communication, love finding practical solutions, and want to make a difference for residents, this could be the role for you.
What’s in it for you….
In addition to the salary, we offer a number of benefits, including:
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays – take them when it suits you
- Car leasing scheme
- Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine‑day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing…
- Support the management of all third‑party agreements and contracts for PA Housing’s homeownership properties
- Help monitor contract performance, KPIs, and service delivery standards
- Support compliance with legal and PA Housing requirements
- Build and maintain strong relationships with contractors, managing agents, and resident associations
- Help resolve disputes and work collaboratively to find fair, practical solutions
- Assist with audits, reporting, and maintaining accurate records of contract performance
- Promote resident involvement in decision‑making and community activities
- Contribute to the smooth running and continuous improvement of the wider service
What we’re looking for…
You’ll thrive in this role if you:
- Have experience working with third‑party contracts, ideally within housing or property services
- Are confident engaging with residents, contractors, and partners at all levels
- Understand leases, service level agreements, and compliance standards
- Have strong organisational and problem‑solving skills, with the ability to work under pressure
- Embrace PA Housing’s values of respect, integrity, and accountability in everything you do
- Are approachable, professional, and committed to providing excellent customer service
- Bring a flexible, “can‑do” attitude and a willingness to challenge and improve processes
- Are comfortable working both independently and as part of a team
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service
This role requires the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions.
So why do we need to know this information? This role will be required to visit/support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, have you taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk. We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.
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Third Party Contract Officer employer: PA Housing
At PA Housing, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the communities we serve. Our Antisocial Behaviour Officers enjoy a supportive work culture that prioritises employee well-being and professional growth, with generous benefits such as flexible working arrangements, health cash plans, and ample annual leave. Join us in London or Surrey to be part of a passionate team committed to creating safer neighbourhoods and enhancing the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Contract Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like PA Housing, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like PA Housing and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Third Party Contract Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for PA Housing and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at PA Housing
✨Get to Know Public Sector Values
Before your interview with PA Housing, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for PA Housing.
