PA Housing’s Technical Complaints Resolution Team handles residents’ repairs complaints, investigating faults from inspection reports and photographs, and coordinating with contractors and internal teams to reach a resolution. The role is hybrid, with around two to three office days a week once settled.
Experience in social housing or building maintenance, and a qualification or equivalent experience in housing construction, plus training in complaint handling or conflict resolution, are
Resident Repairs Resolution Specialist (Hybrid) employer: PA Housing
At PA Housing, we pride ourselves on being an excellent employer that values safety, collaboration, and professional growth. Our hybrid work culture fosters flexibility while providing ample opportunities for career development in the vital field of fire safety remediation. Join us to make a meaningful impact in enhancing resident safety and enjoy the benefits of working in a supportive environment dedicated to high-quality outcomes.