At a Glance
- Tasks: Be the friendly voice helping residents with their housing queries and support.
- Company: Join PA Housing, a people-focused organisation dedicated to excellent service.
- Benefits: Enjoy competitive salary, discounts, health plans, and generous annual leave.
- Other info: Flexible hours available with opportunities for both full-time and part-time roles.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Passion for helping others and strong communication skills required.
The predicted salary is between 32105 - 32105 £ per year.
Are you the kind of person who thrives on making things better for others? Do you love solving problems, supporting people, and being the friendly, knowledgeable voice at the end of the phone (or webchat)? At PA Housing, we're not just about properties - we're about people, and we're on the lookout for someone who shares our passion for excellent service.
We're looking for a Customer Services Coordinator to join our brilliant team. This isn't your average customer service job - this is about being a key point of contact for our residents, taking ownership of queries and providing advice, support and resolution across a wide range of housing services. If you want to work somewhere that's committed to doing things better, this could be the role for you.
Please note: This role involves working a shift pattern between Monday and Friday, 8am to 8pm, with a rota'd Saturday shift from 9am-12pm and Sunday shift 10am-2pm. We have various hour contracts available (full time and part time hours) - more details to be discussed during interview.
What's in it for you? In addition to a competitive salary, you'll enjoy a range of great benefits, including:
- High street discount schemes
- Health cash plans
- 26 days annual leave, increasing to 29 after three years (plus the option to buy more)
- Flexible working options
Customer Services Coordinator - Leicester in Mountsorrel employer: PA HOUSING
At PA Housing, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the communities we serve. Our Antisocial Behaviour Officers enjoy a supportive work culture that prioritises employee well-being and professional growth, with generous benefits such as flexible working arrangements, health cash plans, and ample annual leave. Join us in London or Surrey to be part of a passionate team committed to creating safer neighbourhoods and enhancing the lives of residents.
